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Sales & Applications Specialist - Diagnostic Laboratory Equipment | Gauteng

Sales & Applications Specialist - Diagnostic Laboratory Equipment | Gauteng

Salesworx Recruitment (Pty) LtdJohannesburg, Gauteng, South Africa
17 hours ago
Job description

Sales & Applications Specialist - Diagnostic Laboratory Equipment | Gauteng

Direct message the job poster from Salesworx Recruitment (Pty) Ltd

Product Knowledge & Expertise

  • Maintaining professional & technical knowledge by attending workshops & conferences.
  • Providing on-site and remote training to healthcare professionals on proper use and maintenance.
  • Addressing customer inquiries regarding product functionality, troubleshooting, and best practices.
  • Creating and delivering training sessions, manuals, and materials to help customers integrate new products.
  • Conducting demonstrations at trade shows, conferences, and to potential clients.
  • Tailoring demonstrations to specific needs of healthcare professionals.

Applications Support

  • Offering technical support and ensuring equipment is used to its full potential.
  • Assisting clients in optimizing the use of equipment for specific medical applications (e.g., diagnostic equipment).
  • Collaborating with healthcare providers to customize solutions based on clinical environment and patient care needs.
  • Working closely with the sales team to understand customer requirements and provide technical insights.
  • Assisting with proposal preparation and presentations by offering detailed product knowledge.
  • Supporting sales teams in responding to tenders and requests for proposals.
  • Product Feedback & Improvement

  • Gathering feedback from healthcare providers regarding performance issues and needed improvements.
  • Relaying this feedback to management to improve products and address issues.
  • Regulatory Compliance

  • Ensuring products comply with relevant healthcare regulations and standards.
  • Assisting customers in navigating regulatory requirements.
  • Monitoring trends in healthcare and medical device industry to provide insights into customer needs, emerging technologies, and competitive products.
  • Participating in industry events and conferences to stay informed and network with key stakeholders.
  • Administration & Reporting

  • Completing detailed records of all work and preparing weekly work reports.
  • Preparing product reports by collecting, analysing and summarising information & trends.
  • Updating & maintaining product database on an ongoing basis.
  • Driving sales by identifying potential customers and passing leads to the sales team.
  • Supporting strategies for promoting the products and expanding the customer base.
  • Building & maintaining strong relationships with customers.
  • Supporting achievement of sales quotas and targets.
  • Qualifications

  • A Grade 12 certificate as a minimum requirement.
  • Tertiary qualification in related field advantageous.
  • Experience Required

  • Fluent in English, verbal and written.
  • 3-5 years experience in the medical field.
  • 3-5 years experience in a clinical laboratory environment preferred.
  • Academic research experience advantageous.
  • Strong IT knowledge and experience advantageous.
  • Experience with troubleshooting beneficial.
  • Capabilities

  • Attention to detail.
  • Ability to work under pressure and meet deadlines.
  • Results orientated.
  • Good communication skills.
  • Sales driven, dynamic, outgoing, and motivated.
  • Proficient in MS Office.
  • Own reliable vehicle required as well as a valid driver’s license.
  • Must be available to travel both nationally & internationally as and when required.
  • Benefits

  • Basic salary and travel allowance
  • 50% medical aid and provident fund contribution
  • Fuel Card
  • Cell and data allowance.
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Industries

  • Medical Equipment Manufacturing
  • #J-18808-Ljbffr

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    Sales Specialist • Johannesburg, Gauteng, South Africa

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