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Credit Controller

Credit Controller

RCL FoodsZA
30+ days ago
Job description

Job title : Credit Controller

Job Location : Gauteng,

Deadline : October 22, 2025

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The purpose of this role is to :

  • To facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met.
  • To manage overdue accounts, reduce the Company’s risk and minimise
  • Minimum Requirements

  • Relevant Finance Diploma or Degree
  • At least 3 years’ experience in a credit and logistics environment
  • Relevant Credit Management or Finance Qualification
  • 3 years debtors background preference to FMCG
  • Wholesale and Ok Franchise will be and added advantage
  • Great Excel skills in Pivots and VLOOKUP’s
  • Duties & Responsibilities

    Credit Control

  • Generate and dispatch invoices or PoD’s on time to enable payment.
  • Receive remittance advices from customers and allocate appropriately.
  • Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
  • Clear all allocated cash in the General Ledger.
  • Prepare stock tolerance journals accurately, matching all debits and credits on the  ERP system.
  • Prepare General Ledger accounts for authorisation and release before statements are run.
  • Run statements on the ERP system prior to agreed monthly deadlines and distribute to customers.
  • Customer Administration

  • Maintain compliance to credit limits for each customer and highlight possible non- conformance to the responsible supervisor before they exceed defined limits.
  • Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application / documents for increases in credit limits where indicated by the credit analysis report.
  • Report on all transactions on 60 days plus to the Credit Supervisor.
  • Process ‘stop supply’ instructions on the ERP system where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorisations have been received.
  • Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
  • Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer / account.
  • Claim Processing

  • Investigate pricing claims on SAP, print invoices and review deals on the system.
  • Obtain authorisation for valid deals on the prepared pricing cover sheet and distribute within the department.
  • Schedule the claim on the ERP system for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
  • Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
  • Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.
  • Ensure stock claims are tracked on the ERP system and that queries are finalised.
  • Manage invalid claims by providing the necessary proof or backup documents to the customer.
  • Teamwork and Self-Management

    Customer Administration

  • Maintain compliance to credit limits for each customer and highlight possible non- conformance to the responsible supervisor before they exceed defined limits.
  • Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application / documents for increases in credit limits where indicated by the credit analysis report.
  • Report on all transactions on 60 days plus to the Credit Supervisor.
  • Process ‘stop supply’ instructions on the ERP system where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorisations have been received.
  • Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
  • Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer / account.
  • Claim Processing

  • Investigate pricing claims on SAP, print invoices and review deals on the system.
  • Obtain authorisation for valid deals on the prepared pricing cover sheet and distribute within the department.
  • Schedule the claim on the ERP system for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
  • Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
  • Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.
  • Ensure stock claims are tracked on the ERP system and that queries are finalised.
  • Manage invalid claims by providing the necessary proof or backup documents to the customer.
  • Teamwork and Self-Management

  • Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self- development.
  • Accounting / Financial Services  jobs
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