Network & IT Support Field Technician

A consumer service management and rating platform offering wireless IoT solutions for customer feedback, surveys, and queue management systems is looking for a Network & IT Support Field Technician to join their team as they grow and expand their footprint. Their real-time data helps businesses monitor customer satisfaction, staff performance, and in-store operations through powerful cloud-based analytics. : Valid drivers license and own reliable transport 5 years field experience Matric and relevant short courses Strong IT & IoT technical support skills Able to troubleshoot and resolve on-site issues Proficient in Google Workspace and reporting software Comfortable working in-office Willing to travel to client sites as needed Occasional travel (23 days every 12 months) : Install, configure, and maintain IoT devices and network systems on client sites Provide on-site technical support, troubleshooting, and repairs Perform routine inspections, testing, and preventative maintenance Support computer hardware, software, and network connectivity issues Use call-out / site visit software for reporting and documentation Work closely with internal teams to ensure smooth deployments and service delivery Provide in-office support when not on site Ensure high standards of customer service and professionalism in all interactions Contact Hire Resolve for your next career-changing move. Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn You can also visit the Hire Resolve website : hireresolve.us or email us your CV : We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise