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Service Supervisor Field Service X2 Global Grade 10

Service Supervisor Field Service X2 Global Grade 10

Barloworld EquipmentZA
2 days ago
Job description

Job title : Service Supervisor Field Service X2 Global Grade 10

Job Location : Mpumalanga,

Deadline : December 11, 2025

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Key Outputs

  • Achievement of cost centre financial targets and Key Performance Indicators
  • Resolve internal customer queries
  • Effective control of cost centre expenses and WIP
  • Ensure effective communication between team and management
  • Ensure service work is carried out in compliance with quality standards (OEM Guidelines)
  • Apply warranty policies and procedures; this includes warranty decisions and service warranty investigations
  • Ensure outputs of service audits are achieved and apply Barloworld Equipment leadership philosophy
  • Achievement of a team environment that enables maximum productivity and profitability (Performance management of team)
  • Competency development of team – one our training
  • On the job supervision – safety of team
  • Reporting of team Key Performance Indicators and prospects
  • Take ownership and manage all 2.9.2 appointment responsibilities
  • Qualification, Experience and Competencies

  • Grade12
  • Minimum of 6 years’ experience as Mechanic General, Trade Test qualified in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic) post apprenticeship or learn ship experience.
  • Experienced trouble shooting and problem-solving skills on Earthmoving Equipment Machines.
  • Well imbedded machine specific technical knowledge and skills.
  • Sound interpersonal and communication skills.
  • Good technical report writing skills.
  • Basic business and financial understanding.
  • Computer literate and good business writing knowledge.
  • Good and experiences on Caterpillar machine and product knowledge
  • Sales / Retail / Business Development  jobs
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