Job title : Service Supervisor Field Service X2 Global Grade 10
Job Location : Mpumalanga,
Deadline : December 11, 2025
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Key Outputs
Achievement of cost centre financial targets and Key Performance IndicatorsResolve internal customer queriesEffective control of cost centre expenses and WIPEnsure effective communication between team and managementEnsure service work is carried out in compliance with quality standards (OEM Guidelines)Apply warranty policies and procedures; this includes warranty decisions and service warranty investigationsEnsure outputs of service audits are achieved and apply Barloworld Equipment leadership philosophyAchievement of a team environment that enables maximum productivity and profitability (Performance management of team)Competency development of team – one our trainingOn the job supervision – safety of teamReporting of team Key Performance Indicators and prospectsTake ownership and manage all 2.9.2 appointment responsibilitiesQualification, Experience and Competencies
Grade12Minimum of 6 years’ experience as Mechanic General, Trade Test qualified in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic) post apprenticeship or learn ship experience.Experienced trouble shooting and problem-solving skills on Earthmoving Equipment Machines.Well imbedded machine specific technical knowledge and skills.Sound interpersonal and communication skills.Good technical report writing skills.Basic business and financial understanding.Computer literate and good business writing knowledge.Good and experiences on Caterpillar machine and product knowledgeSales / Retail / Business Development jobs