Product Support Service Representative Global Grade 10

Barloworld EquipmentZA

3 days ago

Job description

Job title : Product Support Service Representative Global Grade 10

Job Location : Northern Cape,

Deadline : December 11, 2025

Quick Recommended Links

Jobs by Location
Job by industries

Key Outputs

Proactively assess, clarify, and validate customer needs on an ongoing basis

Consult with Key Account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success.

Assist with quotes for parts, service, and equipment management solutions

Understand the full range of the dealership’s product offerings and how they are intended to meet business and customer needs

Responsible for Marketing after sales products and services

Liaise between Barloworld and Key Customer accounts, business planning and budgeting planning Where possible inspect all failed machines / components / parts with Technical Rep and advise / train / educate customers accordingly

Compile and submit a monthly report with forecasts attached to management

Discuss machine and undercarriage inspection reports regularly with customers

Responsible for selling Caterpillar marketing initiatives, parts quotations followed up and converted into sales

Promote part sales through service, achievement of targeted budget and effective expenses management.

Achievement of operations and customer monthly KPI’s

Qualification, Experience and Competencies

Matric, B. Tech Sales / Marketing Diploma or Certificate

Qualified diesel / earthmoving equipment mechanic (or equivalent qualification)

5 years of Caterpillar experience as an artisan

Workplace competencies business development skills and knowledge

Sound business communication skills (managerial and technical report writing critical in role)

Sound technical knowledge of product brands and business communication skills

Basic financial management skills, PC and Microsoft Office knowledge

Behavioural Competencies : Relations skills

Problem solving, analysis, attention to detail, listening and influencing and negotiation skills

Customer Service jobs

Create a job alert for this search

Service Global Grade • ZA

Related jobs

Promoted

Process Supporter

BMW Group South AfricaZA

You will be responsible to plan, lead, organize and control all aspects and activities within the specific work unit to ensure the hourly achievement of targets (quality, cost, delivery and safety)...Show moreLast updated: 30+ days ago

Promoted

Customer Service Representative- Gqeberha

MukuruZA

Job title : Customer Service Representative- Gqeberha.As a Customer Service Representative, you’ll be the face of Mukuru — assisting customers with their foreign exchange transactions in a friendly...Show moreLast updated: 15 days ago

Promoted

Systems Substation Automation and Protection Sales Specialist

Hitachi EnergyZA

Job title : Systems Substation Automation and Protection Sales Specialist.Responsible for system solution sales of Automation and Communication (AC) business within Power Grid Automation BU in acco...Show moreLast updated: 30+ days ago

Promoted

Business Support

Jonsson WorkwearZA

A key role that contributes to the seamless running of each store is Business Support.They are the dependable go-to who can be counted on to support the day-to-day operations of Jonsson Workwear Ba...Show moreLast updated: 29 days ago

Promoted

I.T Systems Support

Tsogo SunZA

Location : Montecasino – Fourways, Gauteng Province.Tsogo Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever-growing Tsogo Sun family.We valu...Show moreLast updated: 3 days ago

Promoted

Manager, Support, Premium & Growth

Standard Bank GroupZA

Job title : Manager, Support, Premium & Growth.Translates the strategic Business Banking objectives into day-to-day tactical plans that will align to the segment's client value propositions.Respons...Show moreLast updated: 9 days ago

Promoted

Technical Analyst Global Grade 09

Barloworld EquipmentZA

Job title : Technical Analyst Global Grade 09.Constructively log product matters with OEM.Effective troubleshooting on equipment and to carry out diagnostics using CAT ET.Caterpillar preventative m...Show moreLast updated: 3 days ago

Promoted

Reward and Benefits Specialist Global Grade 13

Barloworld EquipmentZA

Job title : Reward and Benefits Specialist Global Grade 13.To coordinate the implementation of organisational remuneration and benefit interventions for South Africa to ensure market competitivenes...Show moreLast updated: 3 days ago

Promoted

Product Consultant

SmollanSouth Africa

Be placed in stores according to the HP Retail Store Base and current structure, ensuring optimal coverage and representation. Follow the policies and guidelines communicated by the store, maintaini...Show moreLast updated: 13 days ago

Junior Helpdesk Technician

Remote RecruitmentZA

Remote

Quick Apply

Are you passionate about solving technical problems and delivering exceptional customer service? Join a dynamic UK-based IT services company as a. This entry-level role is ideal for tech-savvy indiv...Show moreLast updated: 18 days ago

Promoted

Product Support Sales Representative X4 Global Grade 10

Barloworld EquipmentZA

Job title : Product Support Sales Representative X4 Global Grade 10.Parts quotations followed up and converted into sales. Analyse Client reasons for rejecting quotations.Achievement of Targeted Bud...Show moreLast updated: 21 days ago

Promoted

Technology Solutions Graduate Programme 2026

MoyoafricaSouth Africa

Welcome to MOYO Graduate Programme.We are on the lookout for innovative, proactive, results-oriented, analytical, and confident graduates. Especially those who enjoy learning, always take initiative...Show moreLast updated: 30+ days ago

Promoted

Application Support Specialist

SasolZA

Job title : Application Support Specialist.Provide SAP materials management as well as SAP sales and distribution support to SAP users to fulfil customer demands and the broader commercial energy s...Show moreLast updated: 22 days ago

Promoted

Service Consultant : Digital Support

Discovery LimitedZA

Job title : Service Consultant : Digital Support.This role is highly reliant upon the ability to answer incoming calls and making outbound calls where necessary to resolve digital queries in real ti...Show moreLast updated: 15 days ago

Sales and Customer Support Representative (B2C)

CrewBloomZA

Remote

Quick Apply

We are seeking motivated and detail-oriented Sales and Customer Support Representatives to join our client’s for a high-volume customer engagement project. In this role, you will manage incoming and...Show moreLast updated: 30+ days ago

Promoted

Service Supervisor Field Service Global Grade 10 Readvertised

Barloworld EquipmentZA

Job title : Service Supervisor Field Service Global Grade 10 Readvertised.Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and / or components.Mana...Show moreLast updated: 3 days ago

Promoted

Junior Customer Solutions Centre Consultant Global Grade 09

Barloworld EquipmentZA

Job title : Junior Customer Solutions Centre Consultant Global Grade 09.Proactively contact retail customers by telephone, email and other channels to generate revenue by selling campaigns.Handle i...Show moreLast updated: 3 days ago

Promoted

Service Supervisor Field Service X2 Global Grade 10

Barloworld EquipmentZA

Job title : Service Supervisor Field Service X2 Global Grade 10.Achievement of cost centre financial targets and Key Performance Indicators. Resolve internal customer queries.Effective control of co...Show moreLast updated: 3 days ago