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Digital Communications Manager

Digital Communications Manager

Clicks Group LimitedCape Town, Western Cape, South Africa
30+ days ago
Job description

Job Title : Digital Communications Lead

To lead and be responsible for the design, content, and effective measurement of all digital communications for Clicks and Partner. Influence cross-functionally with other teams to identify and develop new and innovative methods of digital communications to maximize value (revenue and income).

Duties & Responsibilities

  • Support the development and implementation of strategic plans for digital marketing communications and customer experience.
  • Plan, develop, and execute compelling email, social media, and digital campaigns.
  • Evaluate and test new and innovative communication tactics and channels and look at best practices.
  • Segment needs into effective inspiring digital communications with detailed plans.

Desired Experience & Qualification

JOB EXPERIENCE :

  • Minimum of 5 years’ experience in marketing (desirable in retail / FMCG marketing), with at least 3 years’ experience in digital communications, communications, or public relations.
  • Minimum of 3 years’ experience leading teams and creating a motivating and high-performance environment.
  • EDUCATION :

  • Bachelor of Commerce degree (or relevant discipline, e.g., Marketing)
  • JOB RELATED KNOWLEDGE :

  • Digital marketing principles, practices, and global trends (expert)
  • Shopper psychology and effective marketing communication (seasoned)
  • Understanding of best practice principles and technology enablers in relation to digital communication and trends (seasoned)
  • Digital communication tools and platforms (expert)
  • Budget Management (seasoned)
  • Financial Management (applied)
  • POPI Regulations (seasoned)
  • JOB RELATED SKILLS :

  • Stakeholder engagement (advanced)
  • Strategic thinking (proficient)
  • Innovative thinking and creating new growth opportunities (advanced)
  • Negotiation skills (proficient)
  • Maintaining relationships (proficient)
  • Analytical skills (BI, reporting) and drawing insights from data (advanced)
  • Persuasive communication (intermediate)
  • Effective communication (proficient)
  • Managing complexity (advanced)
  • Writing, editing, and verbal communication (advanced)
  • Project Management (advanced)
  • JOB RELATED COMPETENCIES :

  • Leading and Supervising
  • Presenting and Communicating Information
  • Applying Expertise and Technology
  • Analysing
  • Entrepreneurial and Commercial Thinking
  • Why Clicks :

    We look for customer-obsessed people with a “can do” attitude, who are professional and passionate about their careers. Clicks Group's employee value proposition focuses on people, passion, and opportunities. We care about and contribute to the well-being of people, the environment, and communities, while the group’s growth strategy provides our people with unlimited opportunities.

    We endeavor to provide feedback to all candidates whenever possible; however, if you don't hear from us in 2 – 4 weeks, please consider your application unsuccessful. All positions will be filled in accordance with our Group's Employment Equity plan.

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    Communication Manager • Cape Town, Western Cape, South Africa

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