This job offer is not available in your country.

Admin Orders & Outbound Controller

ADMJohannesburg, ZA

16 days ago

Job description

Job title : Admin Orders & Outbound Controller

Job Location : Gauteng, Johannesburg

Deadline : October 11, 2025

Quick Recommended Links

Jobs by Location
Job by industries

Purpose :

The Admin Orders & Outbound Controller ensures the efficient management of customer orders, outbound logistics, inventory control, and documentation, supporting seamless supply chain operations.

Key Responsibilities :

Order Management & Processing :

Receive, review, and validate customer purchase orders (POs) via email, ERP, or online systems.

Verify order details : customer information, product codes, quantities, pricing, and terms.

Confirm inventory availability before accepting orders.

Generate order confirmations within 48 hours.

Prepare all necessary documentation for invoicing and PODs within 72 hours.

Track and report order progress, ensuring timely updates to customers and internal stakeholders.

Outbound Logistics Coordination

Schedule and coordinate shipments with approved logistics providers to meet delivery deadlines.

Prepare shipping documents : packing lists, delivery advice, consignment notes, and relevant legal documentation.

Monitor outbound deliveries, proactively addressing delays, route changes, or issues with carriers.

Maintain records of all shipments for audit, compliance, and performance analysis.

Inventory Management

Maintain accurate stock records and update order allocation status in ERP or inventory systems.

Collaborate with Admin : Orders & Inbound Clerk to conduct periodic and cycle stock counts.

Maintain key customer inventory files for review during service-level performance meetings.

Report discrepancies, shortages, or excesses immediately to the Supply Chain Manager.

Customer & Stakeholder Communication

Provide proactive updates on order status, delays, and exceptions.

Liaise with warehouse, logistics, and transport teams to resolve operational challenges.

Respond to customer complaints professionally and escalate unresolved issues as required.

Maintain a customer communication log for performance tracking and quality improvement initiatives.

Compliance, Documentation & Reporting

Ensure all documents are filed, stored, and archived according to company policies.

Maintain outbound transaction records for internal and external audits.

Follow SOPs, company policies, and relevant regulatory requirements for shipping, handling, and documentation.

Conduct internal compliance checks and identify areas for process improvement.

Generate periodic reports for the Supply Chain Manager including :

Order processing performance metrics

Inventory accuracy reports

On-time delivery statistics

Customer satisfaction and complaint resolution

Exception and discrepancy logs

Requirements :

Matric (Grade 12) required, a diploma or degree in Supply Chain, Logistics, or related field preferred

2–3 years’ experience in order management, logistics coordination, or supply chain administration

Strong customer service orientation with proven ability to handle internal and external stakeholders professionally

Proficiency in ERP systems (e.g., SAP, Oracle, or MS Dynamics) and Microsoft Office (Excel, Outlook, Word)

High attention to detail and strong problem-solving skills

Ability to work under pressure, manage multiple priorities, and meet deadlines

Excellent communication skills (written and verbal)

Flexibility and a proactive mindset to take ownership of issues and see them through to resolution

Transportation / Logistics jobs

Create a job alert for this search

Outbound Controller • Johannesburg, ZA

Related jobs

Promoted

Creditors Controller

OttoBauthenticJohannesburg, South Africa

We are seeking a detail-oriented and experienced.The successful candidate will be responsible for managing the company’s accounts payable function, ensuring accuracy, compliance, and timely process...Show moreLast updated: 5 days ago

Promoted

Business Controller

Hr XchangeKempton Park, South Africa

This global company is a leading supplier of equipment and tools in the mining and construction industry.They offer a dynamic role within a global business environment, along with excellent opportu...Show moreLast updated: 30+ days ago

Promoted

Control & Instrumentation Sales Engineer

Network RecruitmentVaal Triangle, South Africa

Job & Company Description : .Join a market leader in automation and process control solutions, based in the Vaal Triangle. This role offers excellent growth potential in a collaborative, fast-pace...Show moreLast updated: 10 days ago

Promoted

Freight Controller

Nile Fresh (Pty) LtdCenturion, Gauteng, South Africa

As a Freight Controller at Nile Fresh (Pty) Ltd, you will be responsible for overseeing and managing the logistics of product transportation. Your primary focus will be to ensure that all freight op...Show moreLast updated: 16 days ago

Promoted

Financial Professionals

Midvaal RecruitmentVereeniging, South Africa

Midvaal Recruitment – Calling All Financial Candidates in the Vaal Triangle!.Midvaal Recruitment is seeking skilled.If you have strong accounting and financial administration experience, we would l...Show moreLast updated: 30+ days ago

Promoted

Inbound Controller

Humankind GroupCenturion, Gauteng, South Africa

Logistics, Warehouse & Freight.We are looking for an experienced Inbound Controller to join our team.In this role, you will be responsible for coordinating inbound logistics activities, ensuring ti...Show moreLast updated: 4 days ago

Promoted

Distribution Controller Gauteng

The Personal LinkJohannesburg, South Africa

Great opportunity available for a Distribution Controller, close to the East Rand.To qualify for this stunning vacancy we have the following requirements : . Experience within a Logistic industry work...Show moreLast updated: 30+ days ago

Promoted

Industrial Relations Officer

Cre8workGermiston, South Africa

Min of 3-5 years in the same field.Strong labour relations experience.Experience with disciplinary hearings, CCMA and arbitration. Strong, clear communication skills.Must reside close to Edenvale .C...Show moreLast updated: 27 days ago

Promoted

Technical Manager

Primeserv RecruitmentVereeniging, South Africa

As the Technical Workshop Manager, you will lead and manage a technical team of around 10 personnel members, including qualified diesel mechanics, riggers, administration staff, yard assistants and...Show moreLast updated: 10 days ago

Promoted

Human Resources Administrator

Bilnor LabourKempton Park, South Africa

Maintain and update employee records and HR databases.Assist with the implementation and monitoring of BBBEE compliance strategies. Ensure adherence to the POPI Act in all HR-related data handling a...Show moreLast updated: 11 days ago

Promoted

Senior Bid Administrator

Recruiters of DistinctionJohannesburg, South Africa

National Senior Certificate (Grade 12).Bachelors degree in Business Administration or related field.At least 5 Years tendering experience, both Public and Private ICT sector.Knowledge of the Public...Show moreLast updated: 17 days ago

Promoted

General Manager

MC Technology StaffingGermiston, South Africa

Manage daily operations all round.Oversee the processing of tenders from initial submission to final approval, ensuring that all aspects, including pricing and specifications, are meticulously hand...Show moreLast updated: 30+ days ago

Promoted

Inbound Logistics Controller

Imforce RecruitmentJohannesburg, South Africa

Min 5 years experience in warehousing on Supervisor level.Relevant tertiary qualification will be an added advantage.FMCG, Manufacturing and Warehousing sector experience essential.Full knowledge o...Show moreLast updated: 6 days ago

Promoted

Warehouse / Logistics Manager

Sentinel Staffing ServicesKrugersdorp, South Africa

Oversee full warehouse logistics operations : receiving, stock control, refurbishment, dispatch, and reverse logistics.Ensure accurate processing, documentation, and system recording of all material...Show moreLast updated: 30+ days ago

Promoted

Outbound Controller

Humankind GroupCenturion, South Africa

We are seeking an experienced Outbound Controller to oversee and manage all outbound operations efficiently.The ideal candidate will be responsible for coordinating and optimizing the shipment of g...Show moreLast updated: 12 days ago

Promoted

SNR Seafreight Forwarding Controller (Imports)

Tiger RecruitmentJohannesburg, South Africa

My well-established client is seeking a Senior Seafreight Import Controller to handle.Coordinate the freight movement of Import cargo. Cost freight movements and prepare service estimates.Comply wit...Show moreLast updated: 24 days ago

Promoted

Intermediate SQL Administrator - East Rand

Job MastersEast Rand, South Africa

Intermediate SQL Administrator East Rand.The Intermediate to Senior SQL Database Administrator (DBA) is a key technical role responsible for the management, maintenance, and optimization of SQL Se...Show moreLast updated: 11 days ago

Promoted

Fleet Controller

Assign Services (Pty) Ltd - JHBJohannesburg, South Africa

Pick-Nik Marketing (Pty) Ltd manufactures, markets and sells tissue and hygiene products through Retail and Business to Business channels in South Africa and neighboring countries.Its Head Office a...Show moreLast updated: 30+ days ago