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Product Success Manager (for product managers who want to guide other product teams)

Product Success Manager (for product managers who want to guide other product teams)

Aha!WorkFromHome, Limpopo, South Africa
15 days ago
Job description

Overview

Product Success Manager (for product managers who want to guide other product teams)

Responsibilities

  • Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software
  • Delivering responsive customer service using our proven frameworks
  • Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
  • Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
  • Helping customers integrate Aha! software with their existing tools (e.g., development systems)
  • Sharing customer feedback internally
  • Testing new product functionality as needed
  • Setting an example for newer team members who are learning to lead demos, share best practices, and help customers with integrations

Qualifications

  • Three+ years' experience defining, managing, or launching new functionality at a growing software or technology company
  • Used a detailed go-to-market process to achieve product and business goals
  • Learned complex software applications and workflow methodologies
  • Written clear instructions to answer questions and explain best practices
  • Independently resolved hard challenges
  • Grow with us & Benefits

  • The base salary range for this role in the U.S. is between $80,000 and $150,000
  • Cash-based compensation also includes profit sharing, and we contribute a percentage of your total pay each month toward your retirement
  • Medical, dental, and vision plans (for many teammates, we cover 100% of the premiums)
  • Up to 200 hours of paid time off a year
  • 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
  • Up to $1,000 annually for third-party education, along with paid time off to learn
  • Volunteer opportunities throughout the year
  • #J-18808-Ljbffr

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    Product Manager • WorkFromHome, Limpopo, South Africa

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