Customer Experience Sales SpecialistTalentPop App • WorkFromHome, Gauteng, South Africa

Customer Experience Sales Specialist

TalentPop App • WorkFromHome, Gauteng, South Africa

3 days ago

Job description

Job Title

Customer Experience Sales Specialist at TalentPop App

Elevating Service to Sales

At TalentPop App, we believe the best support is the best sales strategy. We partner with high‑growth e‑commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist , you are the vital link, ensuring every interaction—from initial inquiry to post‑purchase support—is an opportunity to build loyalty and drive revenue.

If you are passionate about delivering a premium customer experience while hitting sales targets in a dynamic e‑commerce environment, this is your opportunity!

Requirements for Application

When selecting the position during your application, choose “Brand Concierge” from the list of available roles.
Enter the application code BCS in the specified field.

Your Dual Role : Driving CX and Sales Success

Premium Customer Engagement : Serve as the brand's voice, communicating via phone, email, live chat, and SMS to resolve inquiries and provide personalized product guidance.

Direct Revenue Generation : Proactively identify and execute high‑value sales actions, including upselling, cross‑selling, and product bundling, to maximize the average order value (AOV).

Sales Recovery & Retention : Implement targeted efforts for abandoned cart assistance, subscription recovery, and win‑back campaigns to recapture lost sales and boost customer lifetime value (LTV).

Brand Concierge Service : Deliver a consistently high‑end, consultative experience that aligns with the brand’s identity, making the customer feel valued throughout their journey.

Post‑Purchase Excellence : Efficiently manage all order‑related concerns (tracking, returns, and exchanges), ensuring a seamless experience that encourages immediate repeat sales.

Data & Process Improvement : Log customer interactions and sales data accurately, monitor feedback trends, and collaborate on continuous improvements in the customer experience and sales workflow.

What We Look For In a Specialist

1+ year of proven remote / online sales and customer support experience (mandatory).

Prior e‑commerce experience is essential—comfort with upselling, subscription recovery, and post‑purchase sales.

Exceptional communication and persuasion skills; ability to build rapport quickly and convert conversations into closed sales opportunities.

Experience in customer service across phone, email, or chat; direct e‑commerce sales conversion experience highly preferred.

Working knowledge of e‑commerce platforms (e.g., Shopify) and CRM tools is a definite asset.

Goal‑oriented, self‑starter who thrives in a fast‑paced, high‑performance remote environment.

Technical Requirements For a Seamless Remote Setup

Dedicated PC or laptop with an i5 processor or a comparable modern equivalent.

Stable, high‑speed internet connection with a minimum of 15 Mbps for both upload and download.

Quiet, professional workspace suitable for conducting clear, uninterrupted calls.

Why Join TalentPop App?

Sales incentives : Opportunity to earn commissions alongside base salary, plus reliable annual performance‑based raises.

Health & well‑being : Comprehensive HMO health coverage or a monthly health stipend, plus paid time off.

Recognition : Generous performance and recognition bonuses for top contributors.

Flexibility : 100% permanent work‑from‑home setup—no commute required.

Growth path : Supportive team culture with clear avenues for career advancement and skill development.

Apply Now

Ready to blend world‑class customer experience with effective sales conversion? Apply now to become our next Customer Experience Sales Specialist at TalentPop App!

Job Details

Seniority level : Entry level

Employment type : Full‑time

Job function : Other

Industries : IT Services and IT Consulting

#J-18808-Ljbffr

Create a job alert for this search

Customer Experience • WorkFromHome, Gauteng, South Africa

Related jobs

Sales Specialist (Connectivity)

Daisy JHB (Pty) Ltd • Bryanston, South Africa

Developing key growth sales strategies, tactics and action plans.Driving and achieving targets, building relationships and understanding customer trends. Achieve / exceed monthly and annual sales targ...Show more

Last updated: 30+ days ago • Promoted

Pre- Sales Specialist

SavageOne Pty Ltd • Johannesburg, South Africa

Pre-Sales Specialist (Gauteng Region).Reporting to : Head of Product and Pre-Sales - ICT.As a key member of the sales team, the Pre-Sales Specialist will act as the technical sales enabler, supporti...Show more

Last updated: 30+ days ago

Microsoft Sales Specialist

Ace Staffing • Johannesburg, South Africa

Microsoft Software Sales Specialist.Confidential Digital Strategy & Technology Solutions Firm].A leading digital transformation partner is looking for a. Microsoft Software Sales Specialist.The...Show more

Last updated: 30+ days ago • Promoted

IAM Sales Specialist (South Africa)

eRecruiter • Pretoria, GT, za

Quick Apply

Our client is a leading Value-Added Distributor, specializing in providing information security solutions and services via their channel partners to enterprises of all sizes across sub-Saharan Afri...Show more

Last updated: 13 days ago

Training Specialist

DotActiv • Centurion, Gauteng, ZA

Remote

Quick Apply

As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right kno...Show more

Last updated: 30+ days ago

Hubspot Specialist

Initiate International • Sandton, South Africa

Quick Apply

Our client, a leading global player in the B2B marketing arena, is expanding its South African footprint and seeking a highly capable. This is an opportunity to embed yourself in an innovative, data...Show more

Last updated: 12 days ago

Utilities Specialist

Bidvest Facilities Management • Centurion, ZA

Job title : Utilities Specialist.Job Location : Gauteng, Centurion.Responsible for effective engagement with Utility Service Providers to ensure efficient query and dispute resolutions, timeous ope...Show more

Last updated: 2 days ago • Promoted

Sales Consultant

Lucas Ash • Germiston, South Africa

Sales Consultant – Healthcare Software Software.Are you a people person with a passion for sales and technology? Our client, a fast-growing player in the healthcare software space, is looking for a...Show more

Last updated: 30+ days ago • Promoted

Technical Sales Specialist Data Center

RM Staffing B.V. • Pretoria, GP, ZA

You’ll be the face of our technical expertise, conducting compelling.By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve...Show more

Last updated: 30+ days ago

Sales Coach

Callforce Direct • Sandton, South Africa

The Sales Coach is responsible for the overall development and performance of assigned bottom performers through facilitation. The Sales coach is responsible for identifying areas for improvement an...Show more

Last updated: 30+ days ago • Promoted

Product Specialist Senior- Cars

Emporium Human Capital • Meadowdale, South Africa

Product Specialist Senior Passenger Vehicles POS25195.To act as the product knowledge expert and brand ambassador for the passenger vehicle range. The Product Specialist supports the dealership or ...Show more

Last updated: 30+ days ago • Promoted

Product Specialist - Cars jnr

Emporium Human Capital • Meadowdale, South Africa

The Product Specialist acts as a brand ambassador and product expert for the passenger vehicle range, supporting the sales network with in-depth product knowledge, training, and customer engagement...Show more

Last updated: 30+ days ago • Promoted

Digital Sales Specialist

Ad Talent • Johannesburg, South Africa

We are a forward-thinking retail-focused organisation dedicated to creating engaging, vibrant, and dynamic retail spaces. Our mission is to enhance the customer experience and elevate the reputation...Show more

Last updated: 30+ days ago • Promoted

E-Commerce Business Development Specialist

People Dimension • Centurion, South Africa

A leading company within the beauty and health industry is currently recruiting for an e-Commerce Business Development Specialist. Must have previous work experience on e-Commerce and social media p...Show more

Last updated: 30+ days ago • Promoted

Customer Experience Advisor

FNB South Africa • Centurion, ZA

Job title : Customer Experience Advisor.Job Location : Gauteng, Centurion.To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting...Show more

Last updated: 18 days ago • Promoted

Outbound Sales Specialist

Payroll Professional (Pty) Ltd • Randburg, Gauteng, South Africa

We are seeking a driven and dynamic sales guru to join our team.This position is ideal for a motivated individual with a passion for B2B and outbound sales, and a knack for building strong, lasting...Show more

Last updated: 19 hours ago • Promoted • New!

Sales Consultant

Global Direct • benoni ext 3, 4, 7, 10, 17, 20, 37, Gauteng, South Africa

Are you ready to kick-start an exciting career in sales and join a high-energy, supportive team?.We are looking for motivated individuals to join us as Sales Consultants. Real work experience with v...Show more

Last updated: 11 days ago • Promoted

Solar Sales Representative

Hire Resolve • Benoni, ZA

Job title : Solar Sales Representative.Job Location : Gauteng, Benoni.We are seeking a dynamic, driven and results-focused Solar Sales Representative to join our team in Benoni, Gauteng.The ideal c...Show more

Last updated: 18 days ago • Promoted