Overview
We are looking for a passionate travel agency consultant who will manage travel requirements for individuals and businesses on holiday. The successful candidate will assist with tourism-related package tours and services on behalf of suppliers. The goal is to ensure client loyalty for future services and high satisfaction.
Duties
- Collect payments, book transportation and make hotel reservations
- Work with clients to understand their needs, advise them on destinations, travel dates, costs, accommodations and modes of transport
- Provide relevant details, publications and brochures
- Sell and plan accommodations, insurance, transportation, and other related travel services
- Maintain client files and enter data into software
- Deal with travel problems, complaints or refunds
- Attend travelling seminars to be updated with tourism trends
- Network with tour operators
- Maintain financial and statistical records
- Prepare promotional materials to sell itinerary tour packages using promotional techniques
- Meet sales and profit targets
Skills
Working experience proven as a travel consultant. Without experience will be mentored and trained by our excellent teamStrong commercial awareness and sales skillsKnowledgeable of GDS systems, e-travelling and computer reservations systemsFluent in English, multilingual is an added advantageAbility to communicate, interact and negotiate effectivelyGrade 12 diploma, degree in travel, hospitality, business relevant field and tourism#J-18808-Ljbffr