A well-established Psychology Practice based in Claremont, Cape Town is looking for a competent Medical Administrator / Receptionist to join their dynamic team. The ideal starting date is 1 September 2025.
The ideal candidate is organised, experienced, and adaptable, with at least 3 years’ medical reception and admin experience . This is a busy, fast-paced environment supporting 18 psychologists and 3 psychometrists , and requires someone who thrives under pressure and brings a strong “I can do it” attitude.
Responsibilities include :
- Managing online appointment bookings for all practitioners
- Handling client queries via phone, WhatsApp, and email
- Welcoming clients and processing payments (EFT, card, cash, secure links)
- Managing new client intakes and setting up files
- Submitting medical reports electronically
- Drafting attendance letters and medical reports
- General office support and ad hoc tasks from practitioners
- Filing and credit control duties
- Maintaining a clean and organised reception and waiting area
- Ensuring office supplies and stationery are in order
Requirements :
A self-starter who works well independently and in a teamExcellent communication skills in English (spoken and written)Proficient in MS Word, Excel, Outlook, and medical software (Elixir advantageous)Strong multitasking skills with good prioritisationAble to stay calm and focused in a high-pressure environmentWorking Hours :
Tuesday & Friday : 08 : 00 – 17 : 00 (1-hour lunch)Wednesday & Thursday : 10 : 00 – 19 : 00 (1-hour lunch)Saturday : 08 : 00 – 17 : 00 (no lunch break, based on bookings)Days off : Sunday & MondayPublic holidays : Ad hoc as requiredMust be available for emergency / telephonic check-ins when neededSalary : R15 000 per month (Benefits offered after 3-month probation)
A strong sense of responsibility, flexibility with time, and dedication to the role is essential. Selected candidates will undergo a thorough psychometric assessment as part of the interview process.
Ready to join a committed, professional team? Apply online now with your updated CV.