IT Administrator

Job Description

Perform Client standards and alignment reviews and work proactively towards aligning Clients that are misaligned against our Company standards. Maintain & Develop Company standards and best practices.

Job Responsibilities

• Perform Remote Standards and Alignment Reviews.
• Maintain, update, and phase out assigned Clients Standards templates as technology or a Client environment changes.
• Develop and maintain technical knowledge of assigned Clients’ environments.
• Conduct thorough checking, updating and accuracy of Clients’ information and documentation.
• Be responsible for upholding best practices, and reporting recommendations to the vCIO.
• Identify Client technical risk and collaborate with internal teams appropriately.
• Develop both technical and business acumen relating to Client sites
• Proactively maintain and improve Clients’ infrastructure remotely.
• Review project results for thoroughness, outcomes, documentation, and quality of execution
• Maintain strong client relationships.
• Keep abreast of the development of relevant IT and telecommunication systems, hardware and software applications within the industry
• Maintaining and keeping all assigned client documentation in order.
• Assist in the training, mentoring and development of staff.
• Perform general office duties as required remotely.
• Liaise with, manage, and advise Clients, other consultants, and contractors and attend meetings as required.
• Perform other appropriate duties and responsibilities as assigned by the Alignment Team Manager.
• Adopt continuous learning and improvement processes in all aspects of the position.
• Implement, participate in, and promote Company Policies and Procedures.

Job Qualifications

Technical Qualifications :

Core Competencies & Soft Skills :

Job KPI's

Job Requirements

o Computer : A working computer with a minimum of 8GB RAM and one of the following :

 Windows 11 with an Intel i5 or i7 (8th generation or newer), or

 AMD Ryzen 5 or 7 (2000 series or newer), or

 macOS 12 or newer.

o Internet : Stable internet connection with at least 5 Mbps download and upload speeds.

o Audio Equipment : A quality headset with a noise-cancellation feature for meetings.

o Mobile Device : A smartphone capable of installing the Microsoft Authenticator app.

o Webcam : An HD webcam for video calls.

o 2nd Monitor

o UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)

Compensation

Pay rate starts at $13.51 / hr and vary by experience and location.

Benefits