Cabin Services AdministratorSafair (Pty) Ltd • Cape Town, Western Cape, South Africa

Cabin Services Administrator

Safair (Pty) Ltd • Cape Town, Western Cape, South Africa

30+ days ago

Job description

Maintain cabin crew personnel records;

Assist with Grooming for the Crew i.e. dress code, hygiene etc;

Provide administrative support in the updating of manuals and other documents as and when required;

Assist with capturing Flight Reports and Attendance Registers;

Work with Human Resources to ensure relevant information is shared and distributed with new cabin crew employment;

Coordinate new Employee On boarding;

Ensure integration of all new cabin crew across all departments (i.e. includes all Uniform, parking, issuing of IPad, any Training related documents and rostering requirements);

Preparation of Documentation, copies of Licenses, Medicals and Certificates for Crew;

Organize and coordinate events i.e. Wings Parade;

Filing of all disciplinary records;

Daily administration of leave applications;

Contact crew to obtain information i.e. confirmation, sick notes, relevant documents etc;

Compile meeting minutes;

Assist with obtaining flight delay feedback from the cabin crew;

Assist in collecting Net Promoter Score (NPS) feedback from the cabin crew;

Support the recruitment process by scheduling ICFA interviews and reserving a venue for the interviews;

Arrange meetings between cabin crew and assistant managers;

Assist with tracking late arrivals of cabin crew and obtaining feedback regarding passenger complaints;

Assist with managing and calculating the cabin crew headcount;

Ensure compliance as it relates to Flight Operations processes and standards as delegated by Management;

Assist with implementation of relevant procedures, standards, specifications and guidelines within Flight Operations.

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Service Administrator • Cape Town, Western Cape, South Africa

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