Job title : Tables Dealer X 6 (Port Edward)
Job Location : KwaZulu-Natal,
Deadline : November 22, 2025
Quick Recommended Links
- Jobs by Location
- Job by industries
Main Purpose of the Job
Responsible to be the frontline customer service point in facilitating the play of casino tables games whilst providing exceptional service on the floor in accordance with company standards and gaming regulations.Key Performance Areas
Prepared Work Area
Check gaming area, table and float and ensure ready for play.Checks operating equipment prior to start of shift including shuffling machines; cards; chips; etc to ensure all is functioning and ready for play.Check cleanliness of own section or station.Communicate and follow-up on the correction of any equipment faults or defects.Game Play
Deal the relevant tables games (blackjack, Poker; Punto Banco, Baccarat; American Roulette; or any other game as per business unit requirements).Handle all player transaction requirements with regards placing of bets and paying out including cash and chip transactions.Provides audible and precise game commentary.Monitor and report on guest play and action (when required) on the Casino system.Keeps inspector informed of information relevant to the games and escalate any suspicious betting patterns or underage gambling.Opening and closing of tables.Game hand over – Dealer to dealer and / or inspector.Conduct cash-ups and reconcile float at the end of shift.Substantiate and report on any float variances.Secure and transport float as required.Customer Engagement
Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and always ensuring respect.Interact with guests and provide professional service standards and relevant solutions.Identifies customers and understand their preferences.Educate customers on business unit facilities, products, and current promotions.Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary.Please Note : Requirements
Education, experience, and competencies required.
Grade 12 or equivalent national qualification in gaming operationsPrevious experience in a customer facing role.Demonstrated competence in all requirements (including an ability to deal blackjack and roulette) and participation as part of a practical Dealing SchoolProblem SolvingCollecting information (listening; asking questions)Dealing with CustomersHandling conflictCheckingFollowing InstructionsEmotional resilienceHonesty in the handling of cashPresentableEnglish verbal communication skillsNumerical skills (calculations of large numbers)Deal tables games including Roulette / Blackjack / BacarttUse Gaming Tables equipment - chip handling, chipping machines, Shuffling machinesBetting proceduresCompliance procedure and regulationsBasic responsible gamblingCertifications / Accreditation / Registration / Licenses
Meet all requirements for a gaming license.Work Condition & Special Requirements
Ability to work shifts that meet operational requirements.Work in a smoking environmentPhysical mobility to move around as per job requirements (including with the use of aids)Full visual acuity (ability to discern colours)Manual Dexterity – ability to handle chips and cards with both hands.Customer Service jobs