Fuel Station General Manager

Key Responsibilities

• Overall Site Operations : Lead and coordinate all site activities, ensuring seamless interaction between the forecourt, convenience store, and Vida e Caffè operations.
• Staff Leadership & Scheduling : Manage and mentor a multi-level team through the Convenience Manager and forecourt supervisors, ensuring effective communication, scheduling, and performance management.
• Inventory & Stock Control : Oversee stock management, reconciliations, and periodic audits to maintain accurate stock levels and minimize losses.
• Sales & Target Achievement : Monitor sales performance, identify growth opportunities, and implement strategies to achieve site-wide profitability targets.
• Customer Service Excellence : Promote and maintain exceptional service standards throughout all departments, ensuring all customer queries are resolved efficiently.
• Compliance & Safety : Serve as the primary compliance officer for health, safety, security, and environmental standards, ensuring full regulatory compliance.
• Financial Management & Reporting : Oversee site financials, including cash-ups, reconciliations, and monthly reports for head office review.
• Merchandising & Promotions : Manage product presentation, in-store marketing, and promotional activities to drive sales and maintain brand standards.
• Site Maintenance : Ensure that all equipment, facilities, and systems are well-maintained and fully operational.
• Stakeholder Engagement : Liaise with franchise representatives, suppliers, and auditors to ensure operational alignment and site compliance.

Qualifications & Experience

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