Assistant Store Manager V&A Waterfront

Assistant Store Manager V&A Waterfront

Step into a high-energy retail leadership role in an iconic location

Retail | R10,000 R13,000 basic + commission, annual bonus, and benefits

About Our Client

Our client is a well-established retail brand, known for its dynamic, results-driven culture and commitment to excellent customer experiences. With stores located in some of South Africas most prominent malls, they offer a fast-paced environment where performance and growth are rewarded.

They focus on building strong, motivated teams and creating opportunities for employees to take on greater responsibility and advance their careers in retail leadership.

The Role : Assistant Store Manager V&A Waterfront

The Assistant Store Manager will support the Store Manager in overseeing daily operations, driving sales, and leading the team to deliver outstanding results. This role requires a proactive leader who thrives in a high-performance environment, ensuring smooth operations, strong staff engagement, and excellent customer service.

Key Responsibilities

Support the Store Manager in daily operations and team leadership

Assist with staff scheduling, rotations, and performance management

Drive sales by motivating the team and monitoring KPIs and targets

Provide mentorship, coaching, and feedback to staff members

Maintain visual merchandising and ensure store standards are consistently met

Handle customer escalations and resolve issues with professionalism

Contribute to building a motivated, high-performing store team

About You

Minimum 3 years of experience in retail management or supervisory role

Matric certificate (essential); additional retail or management qualifications an advantage

Strong leadership and people management skills

Confident in handling staff performance discussions and conflict resolution

Ability to monitor, assess, and drive KPIs and team productivity

Excellent communication and interpersonal skills

Detail-oriented, reliable, and proactive problem-solver

Flexible to work shifts, weekends, and public holidays