Junior Client Manager

Location : In-office (Melrose Arch, Johannesburg)

Employment Type : Full-Time

Industry : FinTech | Financial Services | SaaS

WatersEdge Solutions is recruiting on behalf of an innovative FinTech company that’s changing the game in equity and incentive plan administration. This is an exciting entry point for graduates eager to build a client-facing career at the intersection of finance, technology, and advisory support. You’ll gain hands-on experience working with top-tier clients, world-class software, and a fast-moving, collaborative team.

About the Role

As a Junior Client Management & Migration Associate, you’ll play a key role in supporting the onboarding and technical integration of new clients. You’ll learn how to configure financial systems, interpret shared plan structures, and deliver meaningful client support throughout their journey. This position is perfect for someone who’s organised, curious, and ready to grow their expertise in equity

compensation and financial systems.

Key Responsibilities

Learn the core capabilities of the equity platform to support onboarding and migrations

Configure client share plans based on provided specifications

Respond to technical client queries related to plan set-up and platform use

Assist in coordinating award issuance and trading processes

Support live demos and training sessions with client stakeholders

Manage follow-ups and ensure prompt resolution of client issues

Liaise with product and development teams to enhance onboarding processes

What You’ll Bring

Bachelor’s degree in Finance, Accounting, Economics, or a related field

Proficiency in Microsoft Excel and strong analytical ability

Exceptional communication and interpersonal skills

Highly organised, self-motivated, and capable of juggling multiple tasks

A passion for learning, especially in fintech, equity plans, and client service

Nice to Have

Internship or practical experience with financial systems, consulting, or accounting

Basic coding skills (e.g., VBA) or interest in system configuration

Familiarity with IFRS 2 or an interest in equity compensation accounting

Background in data analysis, actuarial science, or mathematics

What’s On Offer

A dynamic, high-growth fintech environment with exposure to top-tier clients

Direct mentorship and cross-functional collaboration with finance and product teams

Career progression into senior advisory, product, or operations roles

Performance-driven, learning-focused team culture

Company Culture

This is a company where driven professionals thrive. The team operates with agility and collaboration at its core. You’ll work in a flat, fast-moving structure alongside developers, finance specialists, and product managers. Expect a culture that champions continuous improvement, ownership, and the freedom to grow through challenge.

If you have not been contacted with in 10 working days, please consider your application unsuccessful.