Overview
Role : L2 Infra Engineer
Location : Johannesburg, South Africa
Job type : Contract
Responsibilities
- Respond to and resolve escalated infrastructure issues from L1 support.
- Perform root cause analysis and implement long-term solutions.
- Collaborate with L3 engineers and vendors for complex issue resolution.
- Manage Infrastructure Operations, Develop Automation & Scripting (e.g., PowerShell, Bash, Python).
- Maintain Documentation & Compliance.
- Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds) and ticketing systems (e.g., ServiceNow, Jira).
- Maintain accurate documentation of systems, configurations, and procedures.
- Ensure compliance with internal policies and external regulations (e.g., ISO 27001, PCI-DSS).
- Participate in audits and provide technical evidence as needed.
Qualifications
4+ years of experience in IT infrastructure support or systems administration.About / Closing
Thanks & Regards,
Pooja K | Technical Recruiter
UK / EU AmpsTek Services Limited
Mail ID : #J-18808-Ljbffr