Assistant Housekeeping Manager

Job Purpose :

The Assistant Housekeeping Manager supports the Housekeeping Manager in the daily

operations of the housekeeping department to ensure that guest rooms, public areas, and

back-of-house areas are maintained to the required standards of cleanliness and

presentation. He / she assists in supervising, training, and motivating staff while ensuring

efficient and cost-effective operations.

Key Responsibilities :

• Supervise and coordinate daily housekeeping operations, including rooms and laundry.
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness standards are maintained.
• Assist in scheduling staff shifts, allocating tasks, and monitoring attendance.
• Support staff training, coaching, and performance management.
• Monitor and maintain inventory levels of linen, cleaning supplies, and equipment.
• Report and follow up on maintenance issues with the relevant department.
• Ensure compliance with health, safety, and hygiene standards.
• Assist in budget control and cost management of supplies and labor.
• Handle guest requests, complaints, and special requirements in a professional manner.
• Conduct regular audits and prepare reports for the Housekeeping Manager.

Qualifications and Experience :

Skills and Personal Attributes :