Process Analyst

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Role overview

If you love solving puzzles, spotting patterns, and making things work better, this role is for you. As a Process Analyst, you’ll dive deep into how teams work, uncover what slows them down, and help design smarter, smoother workflows. Your insights will directly shape how the organization operates, making a real difference every day. This role is ideal for someone who enjoys collaborating across departments, thrives on clarity, and finds satisfaction in turning complexity into simplicity.

Duties and responsibilities

• Using research and process mapping techniques to document and visualize business workflows
• Collaborating with subject matter experts to develop innovative workflow solutions
• Identifying inefficiencies and blockers in interdepartmental processes and proposing improvements
• Partnering with the UX Research Specialist to suggest automation opportunities
• Continuously assessing cross-functional needs and process performance
• Drafting new policies and procedures based on Squad initiatives and change efforts
• Notifying the Document Coordinator of priority updates to documentation
• Working closely with Business Intelligence Analysts and System Administrators to enhance workflows
• Following up with users and SMEs post-implementation to ensure adoption and measure impact
• Conducting Value Assessments on core processes

What we’re looking for

What’s in it for you?

Ready to dive in? Apply now and make sure to follow all the instructions!

Disclaimer : Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

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