Assist the Photo Manager in managing the daily operations of the onboard photography department
Coordinate with the ships management team to ensure smooth operation and compliance with company policies and procedures onboard a cruise ship
Train and supervise a team of photographers and photo sales associates
Monitor and maintain inventory levels of photo products and supplies
Ensure the accuracy and timely delivery of photo products to passengers
Handle customer inquiries and complaints in a professional and timely manner
Collaborate with the marketing team to promote photo products and services to passengers
Conduct performance evaluations for staff members and provide feedback for improvement
Assist in creating and implementing new strategies to increase revenue and improve customer satisfaction
Maintain a safe and clean work environment for staff and passengers
Adhere to all company policies and procedures, including safety and security protocols
Qualifications :
Bachelors degree in photography, business, or a related field preferred
Minimum of 2 years of experience in a supervisory role, preferably in the photography or hospitality industry
Strong leadership and team management skills
Excellent communication and customer service skills
Proficient in Microsoft Office and photo editing software
Ability to work in a fast-paced and dynamic environment
Strong organizational and multitasking abilities
Flexibility to work long hours and weekends as needed
Must be able to pass a background check and obtain necessary travel documents
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Assistant Manager • Wes-Kaap, South Africa
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