Job title : Control Room Technical Support : Security Systems (Northern Suburbs (Cape)
Job Location : Northern Cape,
Deadline : October 29, 2025
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Description
Ensures that the Pep stores security systems in the stores are functioning optimally and are maintained to set standards.Monitoring of store security systems of Pep in the central inhouse control room. Timely response and reporting of incidents within the Pep store environment. Ensures that the Pep stores security systems are functioning optimally and are maintained to set standards. Where applicable set up and link to a central inhouse control room to address criminal activity incidents within the store environment in order to decrease losses for Pep.KEY RESPONSIBILITIES :
Monitoring of all security systems of PEPAssisting alarm and CCTV technicians with remote support on alarms and CCTV systemsAdd / change alarm and safe pin codesAdministration of “in store” safe requirementsFail to close monitoringFail to open monitoringUpdating of department technical tracker sheetCreate work orders on issues not resolvedEscalation of technical issues as and when requiredAuditing of store alarm and cctv programming and setupConducting basic technical assistance on all store related alarm and CCTV issuesManaging relevant technical WhatsApp groupsRequirements
JOB INCUMBENT REQUIREMENTS :
Grade 12PSIRA Grade B3-5 years experience in a security, technical environmentExperience working with Patriot Monitoring Software (or similar monitoring software)Knowledge of Texecom alarm systems working with back end solutions (Wintex, Maintex)Knowledge of Hikvision systems back end solutions. Remote system programming and monitoringKnowledge of Networks and IT (will be an advantage)Security / Safety jobs