Restaurant Floor Manager

Duties :

Responsible for FOH duties and ensuring excellent guest relationsÂ

Responsible for helping the restaurant meet service, sales, and profit objectives

Supervising and directing associates in daily work activities

Ensuring proper training of employees

Maintaining good customer and public relationsÂ

Ensuring that guests have a positive and memorable experience every time they visit

Ensuring proper compliance with cash control procedures, and performs related accounting and administrative reports as required

Manage Daily Operations and POS functions

Check Inventory, order FOH Supplies

Inspect, open and close restaurant in accordance with daily checklists

Enforce Company Policies and Procedures with Cash handling & reconciliation

Requirements : Grade 12

A formal F&B / Hospitality Management qualification will be an advantage

At least 2 - 3 years’ experience in a guest facing FOH position

Ability to multitask, and change priorities constantly as needed in a fast-paced environment

Self-motivated with a high degree of integrity, honesty and ethics; Self-starter, flexible, and able to work independently

Exceptional organizational skills

Good communication skills for dealing with diverse staff