Job title : Universal Banker (Level 1) - North West, Klerksdorp Local Market, Ganyesa Mall
Job Location : North West, Klerksdorp
Deadline : November 22, 2025
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Job Description
To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience, product and legislative (e.g., FAIS) requirements.Qualifications
Minimum Qualification :
NQF Level 5 (FAIS aligned)Experience Required :
Client CoveragePersonal and Private Banking3-4 years sales and service experience. If no FAIS experience, would then need to operate under supervisionExperience in branch banking or contact centre environment with good understanding of bank processes, policies and products.Additional Information
Behavioural Competencies :
Articulating InformationConvincing PeopleDeveloping ExpertiseDocumenting FactsEstablishing RapportExamining InformationExploring PossibilitiesFollowing ProceduresInteracting with PeopleInterpreting DataMaking DecisionsManaging TasksProducing OutputProviding InsightsSeizing OpportunitiesShowing ComposureTaking ActionThinking PositivelyUnderstanding PeopleUpholding StandardsTechnical Competencies :
Financial AcumenFinancial AnalysisFinancial Industry Regulatory FrameworkFinancial PlanningInterpreting Financial StatementsLegal ComplianceEndFragment
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