Main Purpose of the Job
The Area Manager is responsible for managing customer relationships by delivering high-quality customer service and overseeing the installation and repair of Booyco Electronic safety equipment. This role focuses on business growth through cross-selling to existing customers and generating new business. The Area Manager will oversee day-to-day operations, coordinate with teams to meet targets, maintain safety standards, ensure compliance, and uphold SLA agreements.
Education, experience and competencies
- Matric and National Diploma (Engineering, Operations, or Business Management), Bachelor’s Degree (preferred)
- 5–8 years’ experience in operations or field services, with at least 3 years in a leadership or regional management role within mining, manufacturing, or industrial environments.
- Solid understanding of MHSA, OHSA, Section 21 files, risk assessments, and site compliance.
- Proven ability to manage multi-site teams, budgets, and performance outcomes.
- Excellent communication, problem-solving, and stakeholder management skills.
- Proficient in MS Office (especially Excel) and familiar with ERP or operational systems (e.g., BECS).
- Medically fit for site visits and inspections.
- Valid driver’s licence and willingness to travel regionally
Responsibilities
Build Lead and manage regional operations across multiple mining and industrial client sites.Drive customer satisfaction through proactive engagement and consistent service excellence.Conduct regular branch and site audits to ensure compliance with MHSA, OHSA, and company standards.Oversee financial performance, including budgets, cost optimisation, invoicing, and profitability.Maintain compliance with Section 21 files and risk management procedures.Ensure operational efficiency and timely resolution of deviations and non-conformances.Lead, mentor, and develop a regional team of Account Managers and Superintendents.Support business development initiatives and identify new growth opportunities within the region.Ensure accurate and timely submission of operational and financial reports.Promote a culture of safety, accountability, and continuous improvement#J-18808-Ljbffr