Delivery Manager

About the Role

The Delivery Manager is a pivotal, highly technical leadership role responsible for the successful, end-to-end delivery of multiple software projects. The ideal candidate will have a strong background in software development, business analysis, or IT project management and will have successfully transitioned into a leadership position. You will oversee multidisciplinary teams, manage client relationships, and ensure project profitability while championing quality and continuous improvement.

Key Responsibilities

• Delivery and Project Oversight : Manage the full software development lifecycle, from project initiation and analysis to deployment and maintenance.
• Delivery Oversight : Oversee several teams composed of technical professionals with varying levels of experience.
• Quality and Process : Ensure quality delivery of solutions, adherence to Agile methodologies, and delivery within budget.
• SDLC Improvement : Drive continuous integration, automation of the software development lifecycle, and source control management.
• Consultative Support & Strategic Partnerships : Act as a consultative partner, providing expert guidance to the sales team and client account managers throughout the sales and project lifecycle.
• Business Development Support : Collaborate closely with the sales team to manage the sales pipeline, develop new business opportunities, and assist with technical proposals and collateral.
• Client Engagement : Serve as a technical expert during key client engagements, collaborating with account managers to build trust and strengthen relationships.
• Solution Alignment : Provide strategic guidance on solution design, ensuring it aligns with technical feasibility and business goals.
• Team Leadership and Mentorship : Own and mentor teams of developers, analysts, designers, and testers.
• Professional Development : Provide career guidance and professional development training to team members with diverse skill sets.
• Culture and Performance : Foster a collaborative and high-performing environment, ensuring teams have the necessary means and support to succeed.
• Financial and Operational Management : Oversee project budgets, manage costs, report, and ensure project profitability.
• Resource Allocation : Allocate projects and team members based on skills, capacity, and project requirements.
• Tooling Provisioning : Manage the provisioning of software development tools and platforms, such as JIRA and GitHub.

What You Bring

Why Join Us

Who We are…

SmarTek21, founded in 2006, is an innovative digital transformation leader dedicated to empowering organizations through design-led, data-centric solutions. We believe that exceptional user experiences and intelligent data-driven insights are pivotal in shaping the future of business. At the heart of our approach is Design-Led Engineering, where we combine strategic design principles with cutting-edge technology to create tailored solutions that deliver significant business outcomes. Our commitment to accelerating digital transformation includes specialized expertise in Agile DevOps, Data Engineering and analytics, Testing Automation and support, and comprehensive Managed Application and Infrastructure Services. We’ve evolved from our consulting and development roots into a full-spectrum service provider, integrating advanced technologies like Generative AI (GenAI) to facilitate our clients' seamless, transformative digital journeys. A passion unites our dynamic team of technology visionaries and business strategists for innovation and excellence. At SmarTek21, you'll join a collaborative environment dedicated to shaping the digital landscape and driving impactful results for organizations worldwide.

SmarTek21 is committed to fostering a diverse and inclusive environment. We encourage applications from individuals of all backgrounds and experiences.

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