Overview
JOB PROFILE Member Accounts Administrator
Job Title and Level
Job Title Member Accounts Administrator
Department Finance
Functional Area / Team Member Accounts
Purpose
The Member Accounts Clerk will be responsible for ensuring all the member related payments have been captured into the system. The job also serves as support for member payment related queries. The Member Accounts Clerk is responsible for the tasks related to uploading members money received from Financial Providers, maintaining records of cash applications and account reconciliation. Additionally, ensures all the bank statements are balancing to the balance sheet.
Qualifications
Minimum requirement is a National Senior Certificate (NQF4) with certificate or Diploma in Accounting or Finance advantageous.
Experience
- 2-3 years experience within member processing / financial payments processing
- Experience using financial software
Knowledge
Computer literate MS Office, Word / Excel / Power Point; advanced MS Excel advantageousKnowledge in account management (specifically member accounts / within a network Sales model advantageous)Knowledge in basic Account journal entriesKnowledge Payment related queriesKnowledge Statement movementJob Requirements - Functional Duties and Responsibilities
Daily reconciliation of member funds received from the respective Financial Providers to the system.Daily reporting on bank statement discrepancies for attendance.Monthly bank statement reconciliations (X% accuracy in funds uploads received from various Financial Providers) (X% completion of monthly bank statements upload.)Capturing and reconciling staff purchasesWeekly reconciliation of staff purchases on the crew account. Accurately capturing all the payments received for all staff purchases, to ensure that for every invoice, there is a payment.Member Statements - Assistance with compiling and submitting member statements to members on the account moveInvestigating and addressing discrepancies on the member account. Submitting the standard of credibility of statements to membersServe as support to member account inquiries - Provides consistent support to internal staff for member queriesTimeously provides feedback on queries - Manages to enthusiastically assist on member queries set on investigative controls, Subject matter expert to assist internal staff for execution on delayed orders requiring in-depth investigationJob Specific Skills
Excellent verbal and written communication skillsAbility to handle multiple tasks with high attention to detailGreat analytical thinking and investigating skillsGood telephone and email etiquetteWork well in a team and be self sufficientCommitted to professional development and growthHave the ability to implement accounting principles and quickly learn accounting packages, including reconcilingAbility to execute duties with the highest ethical standards, ensuring confidentiality and subjectivity are maintained#J-18808-Ljbffr