Hotel Duty Manager

The President Hotel is entering an exciting phase of growth and transformation, and we are creating a new opportunity for a Hotel Duty Manager to join our team.

We are seeking a dynamic and experienced Duty Manager to oversee daily hotel operations across all departments, ensuring the highest levels of guest satisfaction and operational excellence. The ideal candidate will be a strong leader with a hands-on approach, excellent communication skills, and a passion for hospitality.

Experience & Requirements

Minimum 3–5 years’ experience in hotel operations or management, preferably in a 4- or 5-star environment

Diploma or degree in Hospitality Management or a related field advantageous

Strong knowledge of front office, F&B, housekeeping, and guest services operations

Proven leadership and people management skills

Excellent problem-solving, conflict resolution, and decision-making abilities

Strong financial acumen and understanding of budgets and cost control

Ability to remain calm and professional in a fast-paced environment

Proficiency in hotel property management systems (PMS) and Microsoft Office Suite

South African citizen with a valid ID

Duties & Responsibilities

Oversee the smooth running of daily operations across all hotel departments

Act as the primary contact for guest relations, ensuring high service standards and immediate resolution of issues

Lead, guide, and support department heads and teams to achieve performance goals

Conduct operational inspections, ensuring compliance with quality, safety, and service standards

Manage staff rosters, daily briefings, and operational planning to optimise efficiency

Support the coordination of special events, conferences, and VIP guest requirements

Monitor financial performance, assist with cost control, and contribute to revenue enhancement strategies

Ensure seamless communication and collaboration between departments

Uphold the hotel’s brand values, policies, and guest experience standards

Important Application Notes

Must hold a valid South African ID

Only candidates with relevant experience will be shortlisted

Ensure your CV is 100% updated

All applicants will attend a virtual introduction interview

About the Hotel

The President Hotel is on a journey to be recognised as a true luxury destination.

Our purpose : to create and inspire memorable experiences.

Our vision : to become Cape Town’s most loved hotel.

Set in the heart of Bantry Bay, between Cape Town’s vibrant city life and the Atlantic Ocean, the hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.

Application Process

Closing date : 16 October 2025

Online Applications

PLEASE NOTE

We are committed to our Employment Equity Plan in all appointments. Once the advert has closed, we’ll carefully review all applications and be in touch with shortlisted candidates. If you don’t hear from us within two weeks of the closing date, please know that your application was not successful this time – but we truly appreciate your interest in joining our team.