Costing / Warranty Clerk - Nelspruit

Our motor dealer client in Nelspruit currently holds a vacancy for a Costing / Warranty Clerk.

The purpose of the role is to provide prompt and quality service to customers relating to the costing, warranty, and maintenance of vehicles, acting as an interface between the technical team, Service Advisors, and the customer to ensure cost-effective repairs and quality service is delivered to customers.

The Costing Clerk's main function is to provide support to the service department, where he / she will handle the costing of the service and warranty job cards, create sublet orders, obtain service and maintenance authorisations.

Specific Role Responsibilities :

Specifications for these positions will be discussed if a candidate is invited for an interview.

Minimum Qualifications and Experience needed :

Matric

Knowledge of passenger vehicle dealership policies and procedures is essential.

Knowledge of competitive motor industry.

Basic mathematical ability (numeracy)

Knowledge of relevant operating systems would be an advantage.

Multilingual with languages generally spoken across the area and customer base is necessary.

Experience in Costing and Warranty within the Automotive industry is advantageous.

Experience with well known brands in Costing and Warranty within the Automotive industry is advantageous.

Skills and Personal Attributes :

Minimum requirement :

Highly self-motivated, energetic and able to maintain a positive outlook.

Ethical

Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.

Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and / or to stay abreast of product or system changes.

A team player

Reliable

Results driven and customer orientated