Revenue Operations Manager

SaaScend is a rapidly growing revenue operations consultancy that works closely with Go-To-Market teams at B2B Companies.

We provide expert guidance for optimizing processes and systems, which enables unified focus on growth, better decision-making, and allows these businesses to achieve their ultimate revenue potential.

At SaaScend, we believe in giving our team members the ability to pave their own paths and the means to make a significant impact very quickly. We are a highly collaborative team across all departments internally and place a high importance on maintaining a strong remote first team culture. We encourage support and investment in the growth and well-being of each member. We actively invest in our team, which we call the “teamo” and collaborate with each other to propel not only our hard skills in systems but also soft skills to become better consultants.

We scale not only our clients with intention but also our people to become the best version of themselves. Our salesforce administrators are critical to the success of our projects and retainer clients, especially smaller, less complicated ones.

Internal Revenue Operations Manager

The Internal Revenue Operations Manager will be responsible for transforming how SaaScend operates internally; building better processes, driving data-driven decision-making, and leading internal enablement. This is not a client-facing role, but one that directly impacts how every team, from Sales to Consulting to Project Management, operates.

You will own the roadmap for internal efficiency, reporting, and operational intelligence. You’ll work closely with leadership to identify bottlenecks, design solutions, and ensure we’re running as effectively as we help our clients to.

Responsibilities

Process Design & Optimization

Map, document, and improve end-to-end internal processes across Sales, Delivery, and Operations.

• Conduct deep shadowing and “Gemba walks” to understand each role’s day-to-day workflow.
• Identify pain points, inefficiencies, and opportunities for automation.
• Partner with stakeholders to prioritize improvements that increase scalability and consolidate data across Salesforce, Jira, Everhour, and other internal tools into cohesive dashboards and insights.
• Build internal reporting frameworks for forecasting, utilization, capacity, and performance.
• Introduce data storytelling, enabling leadership to make proactive, data-driven decisions rather than gut-based ones.
• Implement new BI tools as needed (Tableau, Power BI, or Salesforce-native analytics).

Enablement & Training

Create and maintain internal SOPs, documentation, and onboarding materials.

Tooling & Automation

Evaluate and implement new tools that improve efficiency and scalability.

Strategic Planning & Roadmapping

Co‑own the internal RevOps roadmap with leadership.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

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