Customer Support Representative

We are looking for Customer Support Representative to join our team. The successful candidate will provide excellent customer service and technical support to our clients, troubleshoot customer issues, and ensure customer satisfaction.

CUSTOMER SUPPORT REPRESENTATIVE DUTIES AND RESPONSIBILITIES

Respond to customer inquiries via phone, email, and other communication channels

Identify customer needs and provide appropriate solutions

Maintain records of customer interactions, transactions, and comments

Create and maintain customer accounts

Collaborate with other departments to resolve customer issues

Monitor customer feedback and provide recommendations for improvement

CUSTOMER SUPPORT REPRESENTATIVE REQUIREMENTS AND QUALIFICATIONS

High School Diploma or equivalent

Excellent verbal and written communication skills

Strong problem-solving and conflict-resolution skills

Excellent time management skills and ability to multitask

Positive and professional attitude

Training is Offered