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Service Reliability Manager
Service Reliability ManagerThe Rank Group • Cape Town, Western Cape, South Africa
Service Reliability Manager

Service Reliability Manager

The Rank Group • Cape Town, Western Cape, South Africa
30+ days ago
Job description

The Service Reliability Manager is a strategic role responsible for overseeing and coordinating the entire lifecycle of the organisations IT environments. Key responsibilities include :

  • Oversee non-production IT environments ensuring stability and reliability.
  • Manage environment lifecycle including provisioning configuration and decommissioning.
  • Enforce environment governance policies for usage access control and data management.
  • Ensure environment readiness and alignment with release schedules.
  • Coordinate environment-related requests and mediate competing priorities.
  • Communicate with stakeholders to meet project requirements and support strategic objectives.
  • Act as gatekeeper for environment access and deployment approvals.
  • Collaborate with SRE and Incident Management to define and maintain SLOs SLAs and SLIs.
  • Drive automation of environment provisioning and configuration.

Qualifications : Qualifications :

  • 3 years experience in environment management DevOps or infrastructure operations
  • Strong knowledge of CI / CD pipelines cloud platforms (e.g. AWS Azure) and container orchestration
  • Proficiency in scripting and automation (e.g. Bash PowerShell Python)
  • Excellent communication skills and ability to coordinate across technical teams
  • Understanding of software development lifecycles and test data management
  • Leadership skills to motivate teams manage competing demands and make informed decisions
  • Strategic thinking to align environment strategy with business objectives
  • #LI-Hybrid #LI-MN1

    Additional Information :

    Join us to unlock benefits and opportunities that will boost your career journey in a vibrant inclusive and fulfilling work environment so you can #BeYourself

    is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks were here for you.

    Well also invest in your growth by providing development opportunities leadership training and cutting-edge industry certifications so you have the tools and resources to help you work win and grow with us.

    Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

    From pensions to bonus schemes and private medical insurance to life insurance weve got you covered.

  • Our benefits vary by brand and / or location. Please have a chat with your local Talent Acquisition specialist to find out whats in place in your location.
  • The Rank Group are committed to being an inclusive employer ensuring that we better understand and meet the needs and requirements of our candidates and customers.

    We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made please reach out to let us know ahead of your interview.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Lean Manufacturing,Six Sigma,Food Industry,Root cause Analysis,SAP,CMMS,Conflict Management,Maintenance Management,Maintenance,Supplier Management,Team Management,Programmable Logic Controllers

    Experience : years

    Vacancy : 1

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    Service Manager • Cape Town, Western Cape, South Africa

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