Job title : Inbound Sales Advisor
Job Location : KwaZulu-Natal, Durban
Deadline : October 10, 2025
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Your qualifications and experience
Concentrix is a great match if you have :
Minimum 6 months of experience within a call centre (Local / International),Must have 6 months of sales experience, Inbound / Outbound / Retentions / Upselling / Cross-SellMatricClear criminal recordAbility to type 26 wpmAttention to DetailEnglish Proficiency, both written and spokenExcellent knowledge of effective customer service processesUnderstanding of the Call Centre industryComputer literacy – ability to speedily navigate multiple systems effectivelyWhat’s in it for you
A competitive monthly salary of R7,500Guaranteed R1000 Campaign allowanceFantastic Employee Assistance Programme (EAP)Medical InsuranceSubsidised transportFREE Learning and Leadership Development programmes that will lead you further along your career journeyWhat you will do in this role
Assists with inbound callsProvide customer service (billing) to TV, Internet, and Voice subscribers.Process payments, provide payment options; explain the bill, upgrading services (premium channels), and give adjustments & credits when necessaryNeed to pitch and close salesPossesses the ability to retain customers utilising the value, benefits and product plans available to the account.Availability to work shifts in a 24 / 7 environment (Essential)Customer Service jobs