We are seeking a dynamic and self-motivated individual to join our team as an Internal Sales Consultant. This entry-level position will involve working closely with the Sales Manager to support the sales process and contribute to achieving sales targets.
KEY AREAS OF RESPONSIBILITY :
- Handle Telephonic Orders,
- Handle inbound sales inquiries via phone, email and web platforms
- Provide technical support and product recommendations based on customer needs
- Drawing up Quotations and do follow-ups on quotations send
- Completing Job Cards
- General Office Duties
- Establish and Maintain relationships with Individuals and Business customers and assist with problems these customers may encounter.
- Internal Sales Support
- Adhere to the procedures and standard work regarding records and stock to ensure safekeeping
- Review collection reports to determine the status of collections to advise customers for collection.
- Provide employees with support in handling problems or resolving escalated complaints or disputes
- Discuss and Identify workflow problems to improve and resolve processes
- Keeping up to date with product knowledge and Industry development
Requirements :
Matric + relevant trade or business diploma3+ years in internal salesStrong communication and interpersonal skillsComputer literacy (MS Office essential, ACCPAC an advantage)Knowledge of hydraulic pumps, motors, and valvesValid drivers licenseSPECIFIC JOB SKILLS :
Team OrientatedExcellent Communication and Telephone SkillsInterpersonal SkillsMust be self-driven and punctualDeadline orientated and able to work in a high-pressure environmentMust be responsible and take accountability for their actionsPerform work accurately and thoroughlyBe creative in problem solving and have good work ethicAttention to detail and strong excel skillsKEY PRODUCTS AND TECHNOLOGIES YOULL WORK WITH :
Hydraulic Pumps and MotorsControl Valves and Flow DividersFiltration and systemsIf you are a goal-oriented individual with strong communication skills and a passion for sales, we would love to hear from you.