Customer Service Manager average salary in South Africa, 2025

Coordinate new system installations: The technical customer service manager will take accountability from the Sales Manager once a new system has been booked to coordinate the installation of new systems, as well as ensuring that Motion Metrics Africa is adequately stocked with spares to support. Be...

Maintain knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service and motivate accounts to stay with the business and create new customer relationships. Work closely with the customer suppo...

The Customer Service Manager typically reports to the Contact Centre Operations Manager. This role is responsible for the Customer Service Centre, ensuring a professional world-class service is delivered to the organizations’ customers and relevant stakeholders. Job title : Customer Service Manager....

Our client is seeking an experienced Service Manager in Cape Town. Our client is looking for a hands-on individual to work with their team and lead them to success in addressing route planning needs, dealing with customers to get information for quotes and discipline. ...

Job title : Lead Assistant Manager Voice Customer Service. Your mission will be to drive improvements in customer satisfaction (CSAT) and Net Promoter Scores (NPS) by empowering agents with the skills needed to deliver outstanding service and create positive customer experiences. Training Program De...

Our client is seeking a highly motivated and experienced Customer Care Manager to lead the. Develop and implement customer service policies and procedures to ensure consistency. Stay up to date on industry trends and best practices in customer service. Proficiency in Microsoft Office and customer se...

We are seeking a highly motivated and experienced Customer Care Manager to lead our. Develop and implement customer service policies and procedures to ensure consistency. Stay up to date on industry trends and best practices in customer service. Minimum of 3 years of experience in customer service m...

If you're in the Logistics Sector and have experience in business operations, check out this fantastic opportunity to join a well-established company as a Senior Manager in Customer Service. ...

Our client is seeking an experienced Service Manager in Cape Town. Our client is seeking an experienced Service Manager in Cape Town. ...

This role is responsible for the Customer Service Centre, ensuring a professional world-class service is delivered to the organizations' customers and relevant stakeholders. At the same time understand what can be regarded as promoters and ensure more consistent campaigns cement this to make the Con...

We are seeking a highly motivated and experienced Customer Care Manager to lead our customer care team and ensure exceptional customer service experiences for our clients. Develop and implement customer service policies and procedures to ensure consistency and high-quality service. The ideal candida...

Purpose of the Position: The Customer Service Manager is responsible for customer service in the region, including daily delivery route planning and monitoring. Customer Complaints and Problem Resolution:Ensures customer complaints are resolved and communicated timeously to the customer. Key Functio...

Manage the local Customer Service team ensuring the development and delivery of a high quality and efficient customer service operation that limits reputation damage and meets the needs of the customer in line with business objectives, standards and regulatory requirements. Scheduling resources...

Job Title: Customer Service ManagerSummary: The Customer Service Manager is responsible for hiring and managing the customer service team, including supervisors and representatives, while ensuring high-quality customer interactions and team performance. Collaborate with the Senior Manager of Operati...

Ensure that during the daily unit tour you investigate any shortages on the complete supply chain (equipment / raw material / bar items) to report to Commercial / Production and Unit Manager, report to the General Manager if critical. Ensure that you schedule and meet with the station manager of eac...

Job Description A well-established company in the Logistics industry is looking for a Customer Service Manager to join their team in Polokwane. Requirements: • Bachelors degree in Logistics / Supply Chain Management • A minimum of 5 years experience in a Customer/ Distribution focused role • Experie...

Branch Customer Service ManagerHire Resolve's client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch...

Our client is seeking a highly motivated and experienced Customer Care Manager to lead the. Develop and implement customer service policies and procedures to ensure consistency. Stay up to date on industry trends and best practices in customer service. Proficiency in Microsoft Office and customer se...

Job Opportunity: Customer Service Manager Company: Opencast Consulting Location: Capetown, South Africa Employment Type: Full-Time Opencast Consulting, a leader in delivering tailored business solutions, is seeking a dynamic and experienced Customer Service Manager to join our team. Ready to apply?S...

New Vacancy! A company in the industrial manufacturing industry is currently looking to fill the role of a Customer Service Manager for their business. ...

We're seeking experienced customer service agents to join our priority customer team, a dedicated team that's responsible for proactively managing our biggest business customers. As the first line, face of our company and a key account manager, you should excel in communication and have the ability ...

Job description We're seeking experienced customer service agents to join our priority customer team, a dedicated team that's responsible for proactively managing our biggest business customers. As the first line, face of our company and a key account manager, you should excel in communication and h...

CS Sales ManagerOur client, a plant equipment manufacturer in Honeydew, is looking to employ a CS Sales Manager. Relationship management: Together with the team, the CS sales manager manages customer relationships with the main focus on CS topics. Business Knowledge: Knowledge of major value drivers...

Job Identification: Posting Date: 03/24/, 06:29 AMJob Role: Voice-Customer ServiceExperience (In Years): 3-6Job DescriptionWe are seeking a passionate and driven Lead Assistant Manager in Customer Experience to join our dynamic team in Cape Town. Your mission will be to drive improvements in custome...

About our Role: The Customer Service Manager typically reports to the Contact Centre Operations Manager. This role is responsible for the Customer Service Centre, ensuring a professional world-class service is delivered to the organization's customers and relevant stakeholders. Our expertise lies in...