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Head of Home Loans Collections

Head of Home Loans Collections

Network RecruitmentJohannesburg, South Africa
30+ days ago
Job description

This is a unicorn role perfect for a strategic thinker with a strong analytical foundation and hands-on collections expertise. Youll lead a high-performing team, drive data-led decision-making, and design strategies that enhance portfolio performance, customer experience, and recoveries.

If youre a numbers-driven visionary who understands the balance between credit risk and business growth, this opportunity is tailor-made for you.

Key Responsibilities :

  • Lead and optimise secured lending and collections strategies across the retail and commercial portfolios.
  • Manage and mentor a dynamic team, fostering collaboration, innovation, and accountability.
  • Partner with analytics, credit risk, and operations to develop data-driven strategies that enhance efficiency and profitability.
  • Oversee end-to-end credit lifecycle management, from origination to recoveries.
  • Present insights and strategies to executive leadership and drive strategic initiatives across the business.

Job Experience and Skills Required :

  • Education :
  • Bachelors Degree in Mathematics, Statistics, Actuarial Science, or a related quantitative field (essential).

  • Experience :
  • Minimum of 8+ years experience in banking or financial services.

  • Proven collections management experience within secured or unsecured lending.
  • People management experience leading high-performing analytical and operational teams.
  • Strong background in credit risk, strategy design, and portfolio optimisation .
  • Skills :
  • Advanced proficiency in Excel, SQL, SAS, or Python advantageous.

  • Excellent communication, problem-solving, and stakeholder management skills.
  • Strategic mindset with the ability to translate analytics into actionable business results.
  • Apply now!

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