Sales / Administration
The LighthouseVredenburg, Western Cape, South Africa9 days ago
Job descriptionEnsure customer expectations are exceeded Ensure that all customers are receiving service of the highest quality and standards Ensure all queries have been attended to Ensure that all customers have been contacted and that follow up notes are made on individual orders Ensure all the Company values are lived and for all staff to attain the level of excellence required Ensure the customer receives the correct products and delivery process is run in a smoother manner. Ensure that customers are given feedback timeously Ensure all customers are provided with constant service. Ensure that stock levels are correct and minimize stock losses Ensure orders are processed timeously Ensure that stock received are checked, priced and displayed To ensure a clean and tidy store to enhance display of the store To ensure that the store is visually attractive and displayed to its maximum To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect pricing To ensure that the showroom is visually appealing to customers in the mornings and to ensure that the store is left neat and tidy, ready for the next day’s trade. Client satisfaction / expectation management Incumbent achieves results in ways that build strong partnerships, both internally and externally Client satisfaction / expectation management Attending to incoming calls Matric 2 years’ retail sales experience in an electrical / lighting environment will be advantageous Sales qualification advantageous Computer Literate
KEY RESPONSIBILITIES
Sales maximization
- Maintain and increase sales
- Ensure staff are aware of new stock and can answer product related questions
- Ensure no quotation remains on the system for more than 7 days
- Ensure available stock is pushed and sold
- Ensure targets are met and business growth ensured
Always providing excellent customer service
Basic administration
Ensuring that showroom always looks presentable
Participate effectively in a team and self-management
Experience and Qualifications :
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Sales/Administration • Vredenburg, Western Cape, South Africa
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