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Communications Assistant

Communications Assistant

ENSCity of Johannesburg Metropolitan Municipality, Gauteng, South Africa
1 day ago
Job description

Overview

A Communications Assistant position has become available at ENS in Team Marketing . This position reports directly to the Communications Team Leader, working closely with the Marketing Manager.

The working hours for this position are determined by the dictates of the practice, and the successful incumbent must be available and willing to handle urgent queries that may fall outside of standard hours from time to time. The successful candidate must have reliable transport and may be required to travel.

Scope

As a member of the Communications team, the successful incumbent will be responsible for increasing the profile of the firm through external communications and driving our internal communications across locations, departments and teams.

This position will focus on :

External communications, which includes managing the firm’s social media accounts; content marketing, such as holiday and commemoration marketing communications and managing the firm’s legal chapter contributions; as well as internal marketing, including coordinating and writing content for the firm’s internal newsletter.

General responsibilities

Social media

  • Managing all content platforms (including website, YouTube, Facebook, LinkedIn, Instagram, Twitter & WeChat) including, updating the content (keeping it fresh & up-to-date), community management (including posting, responding to queries, monitoring for potential crises), examining and measuring the performance thereof in terms of (growth in followership, impressions, engagement, etc.);
  • Tracking industry conversations and social media monitoring (including mentions of and content by ENSafrica and competitor benchmarking);
  • Providing social media support to practitioners through appropriate training and knowledge sharing.

Content Marketing

  • Evaluating, coordinating, and editing the firm’s legal country chapter contributions, including monitoring performance metrics such as readership;
  • Supporting and assisting with writing and formatting the firm’s publications (e.g.ENSights and Newsflashes);
  • Drafting social media copy to promote ENSights and Newsflashes.
  • Internal communications

  • Planning, writing and editing the firm’s monthly internal newsletter;
  • Supporting internal communications campaigns (including ideation and content development);
  • Supporting the development of copy for moments (i.e. Earth Day), commemoration days (i.e. Youth Day, Africa Day), and religious holidays (i.e. Eid, Yom Kippur).
  • Administration

  • Reporting and extracting records from the team’s various areas, compiling monthly reports on readership and open and click-through rates;
  • Running with various general ad hoc tasks, projects, queries and requests, as they arise;
  • Responsible for budget and financial controls for the area of responsibility;
  • Maintaining know-how and market intelligence on what is topical and developments external to the firm and communicating this with the relevant stakeholders of the firm;
  • Ensuring that all outputs are of the appropriate standard of quality, are delivered within deadline and are consistent with the goals of the firm;
  • Supporting and assisting the Communications Specialist with any duties as may be assigned.
  • Knowledge, Skills and Experience required

  • National Diploma in marketing / communications and / or journalism is required
  • At least 2 years’ relevant work experience
  • Digital marketing knowledge is required
  • Knowledge of social media tools and strategies including a sound understanding of social media marketing requirements and guidelines
  • Outstanding written and verbal communication skills in English, including editing and proofreading skills
  • Driven, dynamic, self-disciplined and highly motivated
  • Team player who will always put the needs of the firm first o Willing and able to work overtime whenever necessary to ensure the successful completion of a project / task when needs arise
  • Excellent administration and organisational skills
  • Able to adapt quickly and easily to changes as the firm expands
  • Able to multitask and juggle several projects simultaneously
  • Able to engage with a diverse group of people Ability to stay abreast of legal sector trends and marketing developments
  • Able to execute tasks, responsibilities and projects effectively within the desired timeframes
  • Understands urgency and enjoys working under pressure
  • Creative design knowledge is advantageous
  • EEO statement

    ENS is committed to transformation and achieving equity in its workplaces. Placement of a suitably qualified and skilled candidate will therefore be made in line with our Employment Equity objectives.

    #J-18808-Ljbffr

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    Assistant • City of Johannesburg Metropolitan Municipality, Gauteng, South Africa

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