Transition Manager
EXLWes-Kaap, South Africa1 day ago
Job description12 years’ experience, including 8+ years in project management. Proven success in platform deployment and transitions. Strong BPO operations background; Insurance / Healthcare domain experience preferred. Expertise in Agile / Scrum, stakeholder engagement, and solution showcasing. Project management certifications are a plus. In alignment with the Employment Equity Act, preference will be given to applicants from historically underrepresented groups aligned with our EE targets. Mid-Senior level Full-time Project Management and Management Business Consulting and Services, Telephone Call Centers, and Telecommunications
EXL – City of Cape Town, Western Cape, South Africa
Transition Manager
Transitions Lead – Drive Change, Deliver Excellence
Work Environment : 24x7 Global Operations
Are you ready to lead transformational platform migrations for global clients? Join EXL as a Transitions Lead and play a pivotal role in shaping the future of digital operations.
Be part of a global leader driving digital transformation.
Work on cutting-edge platforms integrating automation, analytics, and AI.
Opportunity to influence strategy and deliver measurable business impact
What You’ll Do
- Lead end-to-end transitions from legacy systems to EXL platforms.
- Plan, coordinate, and execute migration projects using Agile methodologies.
- Collaborate with onshore clients and offshore teams for seamless delivery.
- Drive innovation through automation, analytics, and next-gen technologies like Generative AI.
- Ensure risk management, governance, and compliance throughout the transition lifecycle.
What We’re Looking For
Seniority level
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Manager • Wes-Kaap, South Africa
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