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Technical Support Team

Technical Support Team

Adcock IngramZA
13 days ago
Job description

Job title : Technical Support Team

Job Location : Gauteng,

Deadline : October 13, 2025

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Key Job Output :

  • Evaluate and provide advice with respect to current formulations and processes.
  • Provide improvements for product processes to increase manufacturing efficiencies.
  • Compile protocols and reports for relevant activities.
  • Observe product manufacturing processes in the facility and record data as per approved protocols.
  • Collate, analyse and discuss data in respective reports, and make recommendations.
  • Conduct risk assessments on products and processes.
  • Control and submission of samples for analysis and providing required documentation.
  • Assist with investigations and report writing.
  • Collate data from multiple sources for investigations.
  • Complete investigations with workable solutions.
  • Identify, where possible, root causes of issues and plan a course of action for further investigation and / or corrective actions.
  • Complete investigations within allocated timelines.
  • Evaluate new product manufacturing documentation.
  • Ensure new products are optimised and introduced successfully into the manufacturing facility.
  • Conduct trials as per SOP where necessary using relevant documentation.
  • Compile, update and review SOP’s timeously according to current procedures.
  • Raise relevant deviations, change controls, CAPAs and incident forms where necessary.
  • Assist with preventative / corrective actions with regards to audit responses.
  • Ensure all work performed is of the highest quality and in full compliance with GxP’s, SOP’s, regulations and safety standards.
  • Administrative duties (filing and maintaining relevant data bases).
  • Requirements

  • Matric Certificate.
  • Appropriate tertiary qualification and relevant experience.
  • Pharmacist Assistant Basic / Post-Basic advantageous but not necessary.
  • Excellent computer literacy especially in MS Office mandatory.
  • 3 - 5 years’ experience in a pharmaceutical manufacturing environment. (specifically in production) or Direct experience is process validation.
  • Understanding of GLP, GMP, Regulatory guidelines (SAHPRA, ICH, etc.).
  • Production / Manufacturing  jobs
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    Technical Support • ZA

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