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Head : Information and Communications Technology - (492)

Financial Intelligence CentreZA

5 hours ago

Job description

Job title : Head : Information and Communications Technology - (492)

Job Location : Gauteng,

Deadline : November 01, 2025

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KEY PERFORMANCE AREAS

ICT Strategic Management

Manages the development and implementation of the organisation’s ICT strategy.

Identify opportunities for technological advancement that enhances efficiency and productivity.

Align ICT strategies with business goals, anticipate future needs, and make informed decisions to support the organisation's objectives.

Directs and implements the strategic vision, projects, objectives and operational plan of the ICT Business unit (BU) and clarifies performance expectations.

Make recommendations for adjustment of future strategic objectives to accommodate changes in the FIC’s operational environment.

Cybersecurity

Manage the design of cybersecurity best practices

Manage implementation of robust security measures and protocols to protect the organisation's data and systems.

Conduct regular security assessments, vulnerability testing and incident response planning

Oversee implementation of security controls such as firewalls, encryption and access control

Promote security awareness among employees and stakeholders through training and communication.

Governance and Risk

Develop and maintain the ICT governance framework (such as CGICT), including policies, procedures and standards

Define and communicate the roles and responsibilities of key stakeholders in ICT governance.

Lead in defining and implementing Key Performance Indicators (KPIs) across the ICT business unit aligned with industry-accepted ICT standards (e.g. COBIT, ITIL, ISO, etc.)

Prepare and present regular reports on ICT governance and security metrics to management and relevant committees.

Ensure compliance with relevant data protection applicable laws, regulations and standards (e.g. data privacy laws such as POPIA).

Directs and manages the development and implementation of ICT operational policies, standards, practices, procedures and systems and monitors their application and compliance.

Assist in scoping, planning, executing and monitoring ICT disaster recovery.

Determines ICT risk and executes plans that mitigate potential risks, ensuring business continuity in the face of unforeseen events.

Establish processes for the identification, assessment and mitigation of ICT risks.

Facilitate the maintenance of ICT risks and Issues Registers.

Manage Delivery

Implement and monitor Service Level Agreements with business.

Provides advice, guidance and recommendations to address the ICT needs of the FIC, considering the unique requirements of each FIC division and identifying areas where productivity, efficiency, and accuracy can be enhanced to support informed business decisions.

Ensure seamless network integration and that network infrastructure components work harmoniously to meet the diverse demands of the business.

Analyses FIC’s demand for ICT services, ensures value for money in delivering such services and recommends that key stakeholders make the required investments to provide such services while considering business constraints.

Oversee and manage the development of robust disaster planning and data backup strategies, establishing and maintaining reliable data backup systems and guaranteeing the integrity and availability of vital information.

Monitor and manage project progress to ensure timely and successful delivery.

Keeps abreast of new methods and trends in ICT technology and products to advance and improve the FIC’s ICT capability and propose forward-looking solutions.

Leadership and People Management

Guide and motivate ICT teams, delegate tasks effectively, and provide clear goals and direction for team members.

Empower employees through training and technical support, ensuring that the ICT team are well-equipped to utilise technology tools, providing prompt assistance to maintain smooth operations to improve organisation effectiveness and efficiency.

Foster a culture of continuous improvement and creates a positive climate within the ICT business unit.

Coordinating and supervising the day-to-day activities of the ICT business unit.

Provides performance feedback and coaching to senior staff to ensure alignment with the FIC needs.

Ensures the right people are in place with the appropriate support to accomplish annual operating plan.

Budgeting and Resources Management

Provide inputs in the planning and compilation of ICT budget and procurement plans, manage and monitor expenditure and ensure that all financial targets are met for the ICT