Product Specialist

Key Performance Areas (KPAs) :

KPA1 (35%) Product Management

• Existing products config management to latest spec PBS
• Quality req. NCRs, ECR, TB, WI, BOM updates - Coordinating of this
• Coordinate or assist with testing of FW ATPs (Alpha / Beta)
• Coordinate or assist with testing of Hardware ATPs (Alpha / Beta
• Assists with technical training where required
• Carrying out ad-hoc audits on area product support & site files
• Where requested, assist with technical matters for support and projects
• Review, update, create product manuals as required
• Assist with product Alpha and Beta trials
• Coordinate or assist with customer product trials / POCs

KPA2 (55%) Product Marketing

Assist with creation of marketing content Product brochures, presentations, social media etc.

Assist with customer presentations where required

Assist sales force with product training and / or customer interface meetings where required

Sound understanding of product solutions and roadmap of product evolution by understanding exactly why and how the solution is solving the client problem

Provide insight on market intelligence Competitor solutions and Customer typical needs per sector.

Assist with product launch activities Product demonstration, trial , POC, presentation, creating launch advertising content.

KPA3 (10%) Administration

Schedule daily time to answer or create necessary e-mails

Create time for document reviews

Create time for typical HR related weeklys Prompt petrol claims, leave expenses etc.

Prompt liaising with customers through emails or phone calls where required

Minimum Qualification Required :

Matric & Trade diploma

Senior Technician Internal

Minimum Experience required

Internal Four years experience on related BU product lines and evaluated on a technical level of competency (completed all internal training).

Internal Two years experience on related BU product lines and evaluated on a technical level of competency (completed all internal training).

External Trade diploma relevant to electric, electronic and instrumentation or equivalent (Technicon Diploma S4) with two years qualified experience.

Competencies (Skills, Knowledge, Attributes) Required :

Skills :

Excellent English grammar (Both speaking and writing)

Electrical competencies

Electronic competencies

Excellent computer skills (administrative)

Knowledge :

Electrical

Electronics

Mechanical

Mine exposure on TMM is advantage

MS Office, MS Teams

Attributes :

Self-starter

Good time management

Diligent

Able to adapt to rapid changes

Able to handle pressure

Good admin skills

Very good communication skills

Result driven

Team player