Head of Temporary Employment Services (Labour Broking)AJ Personnel • Pretoria, South Africa
Head of Temporary Employment Services (Labour Broking)
AJ Personnel • Pretoria, South Africa
24 days ago
Job descriptionDevelop and execute a national growth strategy for the TES division, aligning with companys overall objectives and growth aspirations focusing on Client acquisition, revenue generation, and market penetration Oversee and guide Regional Managers across provinces, ensuring excellence in service delivery, profitability, and Client satisfaction Formulate and execute strategies for the expansion of the division into new, more skilled blue-collar labour segments (e.g., Electricians, Fitters, Boilermakers), leveraging existing Client relationships and identifying new market opportunities Oversee the operational lifecycle of temporary placements, from Client acquisition support to contract completion for both current and future service lines Drive profitability and growth targets for the division Responsible for key performance indicators including overall headcount management, gross margin achievement and control, and effective management of debtors Leverage extensive industry networks to expand companys Client base across blue-collar and white-collar segments, including sectors such as mining, construction, energy, manufacturing, and logistics Champion Client satisfaction, ensuring all service level agreements (SLAs) and contractual obligations are met or exceeded Build scalable solutions to address Clients workforce challenges, supported by compliant, ethical labour broking practices Ensure efficient and compliant execution of all temporary employment contracts through the regional management team, with a focus on high-volume semi-skilled / unskilled placements Develop and implement best practices for operational processes, resource allocation, and quality control Monitor key performance indicators (KPIs) to track divisional performance and identify areas for improvement Provide strong leadership, mentorship, and guidance to 6 Regional Managers, fostering their professional growth and ensuring high performance across the regions Ensure strict adherence to all relevant labour legislation, including the Labour Relations Act, Basic Conditions of Employment Act, and other industry-specific regulations Provide strategic guidance on complex IR matters, collaborating with the HR / IR teams to mitigate risks Oversee workforce management practices, including recruitment, on-boarding, performance management, and disciplinary processes for the semi-skilled / unskilled workforce Oversee specific Client projects, ensuring delivery on time and within scope Ensure all divisional activities are in full compliance with company policies, industry standards, and statutory requirements Identify, assess, and mitigate operational, contractual, and HR / IR risks within the division Ensure alignment with South African labour legislation, TES regulations, and Group governance frameworks Only if you meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV. Please Apply Online and complete your registration via our website to enable and protect you as a candidate and to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market. Please take note that the applicants who do not adhere to the minimum requirements will not be considered for the respective position. Note our clients may expire jobs at their own discretion. AJ PERSONNEL will only respond to shortlisted candidates. If you have not received a response within two (2) weeks from applying, your application was then unsuccessful for that specific position, however your profile remains on our system for future opportunities.
Minimum Requirements :
- Bachelors Degree in Business Management, Human Resources, Industrial Relations, Law, or a related field will be advantageous
- 10-12 Years of progressive experience with at least 5 years in a senior leadership or divisional management role
- Minimum 10 12 years of experience in the Temporary Employment Services / Labour Broking industry
- Proven experience managing a large-scale workforce
- Experience in managing large volumes of semi-skilled / unskilled labour, specifically within the construction sector
- Demonstrated success in sales, client relationship management, and business development across multiple industries
- Proven track record of managing and leading multi-regional teams across a national footprint
- Deep understanding of South African labour legislation (LRA, BCEA, EE Act, etc.) & best practices in HR and Industrial Relations
- Ability to drive client satisfaction, manage complex contracts, and achieve operational targets including headcount, gross margin, and debtor control
- Project management experience is advantageous
- Strategic thinker with the ability to contribute at an Executive Committee level
- Exposure to Clients in key national sectors, including mining, energy (e.g., Eskom), construction, and industrial services
- Passion for transformation, economic inclusion, and delivering measurable impact through people
- Willingness to travel nationally and lead a geographically dispersed team
- Direct reporting experience to the Divisional CEO
Responsibilities
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Head Of Service • Pretoria, South Africa
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