National Sales Operations Manager

National Sales Operations Manager

Reporting to : Head of Sales and Operations.

Job Purpose : The National Operations Manager is responsible for driving efficiency and effectiveness across the sales operations function. This role provides strategic leadership and operational oversight to ensure that the team has the sales tools, resources and processes needed to execute the commercial objectives.

Required Learning & Qualifications

• 10 years in an FMCG company managing a team with the sales function, including cross‑functional experience within the sales functions as well as management and negotiation of contract of 3rd party sales and merchandising company.
• The ideal candidate will have proven experience in Sales Operations Management, preferably with a FMCG company.
• Strong analytical skills and experience in sales data analysis.
• Project management expertise with the ability to implement and manage sales operations and incentives.
• Excellent communication and collaboration skills to build strong cross‑functional relationships with internal and external stakeholders.
• Deep understanding of sales methodologies and best practices.
• Proficiency in sales technology solutions (CRM, automation tools, market data).
• Relevant tertiary degree (B.Com) would be advantageous.

Key Accountabilities

Additional Responsibilities

Performance Measures

Delivers against the business unit's invoiced sales objectives. Delivers against the business unit's Gross to Net deliverables (achievement of Net Sales objectives).

Core Competencies

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