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Customer Service USA

HuntswoodZA

7 hours ago

Job description

Job title : Customer Service USA

Job Location : KwaZulu-Natal,

Deadline : October 29, 2025

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Job Overview

Huntswood is looking for Customer Service Advisers to join our global team.

Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you!

Job Responsibilities

Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of calls / chats / emails.

Proactively identify issues and problems before it arises, use effective problem-solving techniques to help customers resolve their issues.

Progress to taking escalated calls and complaints in line with procedures.

Working with various parts of the business to resolve issues.

Connect and build rapport with the customer.

Job Requirements

Matric or NQF Level 4 equivalent

Clear Credit and Criminal record

Computer literate

Minimum of 1 year experience in the customer service

USA experience advantageous

Required Skills

Customer Service and Sales experience

Excellent communication (Written and Verbal)

Ability to deal / interact with different customers.

Product Knowledge

Adaptive Approach

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Customer Service Usa • ZA

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