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Customer Service Clerk

Absa Group LimitedZA

30+ days ago

Job description

Job title : Customer Service Clerk

Job Location : North West,

Deadline : December 31, 2025

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Job Summary

To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.

Job Description

Customer Service : Respond efficiently, accurately and courteously to all customer service matters, complaints, requests

Support the development and maintenance of processes in Customer Services Centre : Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes

Monitor and control risk associated with the Customer : Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements

Stakeholder Management : Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively

Self-development : Owning and being proactive about own training and development. Requirement - need to reside in Christiana or surrounding areas.

Education

Further Education and Training Certificate (FETC) : Business, Commerce and Management Studies (Required)

End Date : August 20, 2025

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