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Operations Technology Support Technician
Mr Price GroupJohannesburg, ZA7 days ago
Job descriptionTo provide frontline support for all operational technology systems within the Distribution Centre, ensuring minimal downtime and optimal performance of automated and semi-automated systems, including conveyor systems, scanners, PLCs, WMS interfaces, RMS and network-connected devices. Troubleshoot and resolve issues with warehouse control systems (WCS), Robotic Management System (RMS), warehouse management systems (WMS), and related hardware. Provide hands-on support for barcode scanners, label printers, handheld terminals, and other operational devices. Monitor and maintain PLC-controlled systems and conveyor automation. Conduct routine checks on operational technology infrastructure. Collaborate with maintenance teams to schedule and perform preventive maintenance on integrated systems. Monitor system performance and generate reports on uptime, faults, and trends. Escalate recurring issues and assist in root cause analysis. Assist in the rollout of new technologies, upgrades, and system integrations. Support testing and commissioning of new equipment or software. Work closely with IT, engineering, and operations teams to ensure alignment and rapid issue resolution. Liaise with vendors and service providers for escalated support and warranty claims. Diploma or equivalent in Electrical Engineering, Mechatronics, Industrial Automation, or Information Technology. 2+ years’ experience in a distribution centre, manufacturing, or logistics environment. Familiarity with : PLCs (e.g., Siemens, Allen-Bradley) SCADA or HMI systems WMS / WCS platforms Networking basics (TCP / IP, switches, Wi-Fi) Strong troubleshooting and diagnostic skills. Ability to work under pressure in a fast-paced environment. ICT jobs
Job title : Operations Technology Support Technician
Job Location : Gauteng, Johannesburg
Deadline : October 18, 2025
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Job Description
Responsibilities
Technical Support
Preventive Maintenance
System Monitoring & Reporting
Project & Change Support
Collaboration
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Support Technician • Johannesburg, ZA
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