Short-Term Support Specialist

Role : Short-Term Support Specialist

Location : Cape Town, Centurion

Are you a technically minded insurance professional with strong commercial short-term experience? Join a dynamic Technical Advice team as a Short-Term Support Specialist, where youll play a pivotal role in supporting advisers and driving consistent, high-quality advice across the business.

Key Responsibilities :

Assist in developing and maintaining policies and advice frameworks

Support the standardization of advice processes and documentation

Provide legal and technical insurance support to financial advisers

Research insurance trends and market developments

Interpret and apply industry insights within the business

Draft insightful articles on short-term insurance topics

Prepare professional presentations for training and development sessions

Requirements :

NQF 5 Short-Term Insurance Qualification

5+ years of commercial short-term insurance experience

Strong understanding of FAIS legislation and compliance requirements

Excellent verbal and written English communication

Advanced MS Office skills (especially PowerPoint & Word)

Willingness to travel within South Africa occasionally

Experience in providing legal or technical support within the financial services industry

Key Competencies :

Analytical mindset with attention to detail

Effective time management

Excellent interpersonal and presentation skills

Collaborative team player

High adaptability and emotional intelligence

Problem-solving ability with a proactive approach