Operations Support Coordinator (Healthcare) - EST Working Hours (Remote)

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

Our U.S.-based client connects nurses with shifts at various nursing homes (long-term care facilities) through an app-based scheduling platform. They are seeking a Remote Operations Support Coordinator to manage patient and nursing scheduling support, resolve issues, and provide direct client-facing communication. This role is crucial in ensuring smooth daily operations during early hours and weekends by handling time-sensitive tasks such as client communications, last-minute scheduling issues, and staff check-ins.

Working Hours : (subject to change)

• Monday – Friday : SAST 11 : 00am – 3 : 00pm (4-hour shift)
• Saturday : SAST 10 : 00pm – 6 : 00am (9-hour shift)

(Applicants MUST also be flexible to work different shifts and / or extra hours when needed.)

PLEASE NOTE

Key Responsibilities

Requirements

If you are not contacted within 14 working days, please consider your application unsuccessful.