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Receptionist - Hotel Experience (Non-Negotiable) - Cape Town

Receptionist - Hotel Experience (Non-Negotiable) - Cape Town

The Capital Hotels, Apartments & ResortsCape Town, ZA
12 days ago
Job description

Job title : Receptionist - Hotel Experience (Non-Negotiable) - Cape Town

Job Location : Western Cape, Cape Town

Deadline : October 18, 2025

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Description

You will be responsible for (but not limited to) :

  • Checking guests in and out of the hotel
  • Maintaining guest accounts and processing guest transactions during their stay
  • Dealing with any and all special needs or requests from guests during their stay
  • Assisting with reservations for guests as and when required
  • Minimum  Requirements :

  • Matric
  • Hospitality Qualification or Similar
  • 1 – 2 Years Receptionist experience
  • Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
  • Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
  • Ability to work as part of a team, as well as independently
  • Honest and trustworthy beyond approach
  • Great attention to detail
  • Presentable and well spoken
  • Team Player who leads by example
  • Ability to work shifts
  • Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy
  • Administrative / Management  jobs
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    Receptionist Hotel • Cape Town, ZA

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